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  1. Ralphie

    Trip Report - USA

    Thankfully my experience with over there has been very different. I've found much better, cheaper and generous food options over in the US than here. I've certainly found that clothing is significantly cheaper and better quality too, or if the price is akin, the quality is significantly better...
  2. Ralphie

    Customer relations

    Yes, mine thanked me for my custom and was disappointed to hear of my concerns with the service, but they'd pass it on to the training team. My actual concern was a safety issue, caused by the "forgetfulness"/lack of care by the Cabin Crew Leader and then I had some follow up questions...
  3. Ralphie

    Customer relations

    My usual turn around time has been shorter than that. A recent response to me as a silver member took 7 calendar days. (The response itself was poor, complete form letter that didn't address the matter (both service and safety) or address any follow up questions - to the point I had to re-ask...
  4. Ralphie

    Why London is the world's greatest city.

    I'm not sure what didn't thrill me about London, but I left feeling quite indifferent after my stay there.
  5. Ralphie

    Different Treatment as an Upgrade Customer

    Wasn't an upgrade but when husband and I flew on award seats between Brisbane and Adelaide on the way back from an overseas connection, the only other passenger in business class was clearly given preferential treatment. Even to the point that he was greeted by the cabin supervisor and got a...
  6. Ralphie

    VA Launch Economy Space + on 777 routes

    The access to a toilet was one of the things that had made me consider staying flying PE but the seat maps do suggest that the front economy space cabin does have access to one at the front. Now there's nothing to stop others walking up to it, I imagine but the easy access looks good. While...
  7. Ralphie

    VA Launch Economy Space + on 777 routes

    Mr Ralphie and I are heading over next year and had decided to go PE as wanted some perks without having to save too hard for business class. Now with this offering, we'll just do Economy space. It seems this idea would be at detriment to the earning from Premium Economy.
  8. Ralphie

    Rental Car Damaged Prior to Pickup

    Sorry, had missed this. No, thankfully. However, I had bombarded them with photos of the damage and of the discrepancies in the reports and had my travel agent also agitate for me. I'm not sure if it was never going to be an issue or they just got sick of me! One thing we did note is that...
  9. Ralphie

    USA Cities [to visit during a short stay]

    New Orleans? Really enjoyed my few days there a couple of years ago. Also loved Philadelphia (am a huge American history nerd.) Both San Antonio and San Diego are on the plan for the next trip so can't provide feedback on either, and while the Golden Gate Bridge is probably the most...
  10. Ralphie

    Rental Car Damaged Prior to Pickup

    Thank you. Yes, a rookie error not checking immediately. We noticed at the hotel once we arrived, in all honesty going back didn't occur. After a rummage, we found a copy of another vehicle inspection report in the car that does note the damage, even notes very different tyre pressures...
  11. Ralphie

    Rental Car Damaged Prior to Pickup

    We had pre-booked a rental car for our NZ trip. There was a breakdown of organisation at the Thrifty station we picked it up last night (they had overrented their cars, so there was an average wait of 45 minutes while they tried to find replacements for those that had booked) and after almost an...
  12. Ralphie

    Hawaii, LA, New Orleans in second part of 2016

    I'm not sure about Hawaii, but I'd lean towards mid September/October for LA and New Orleans, it'll be quieter, as summer school holidays will be over and the weather will be more pleasant. New Orleans can be hot and humid in July/August. I've flown with United, American (and what was US)...
  13. Ralphie

    Traveling through a US winter

    Cheers for all the shared experiences. I know you can't predict weather or mitigate it if it hits hard, but just want to travel as best prepared as we could. The tentative itinerary has been planned on direct flights as much as possible, paid F class flights where possible (silly me never...
  14. Ralphie

    Traveling through a US winter

    Apologies for the naivety of my questions, btw, I've travelled a bit but usually in reasonably controlled or easy environments. What tends to cause the people sleeping in airports, is it people not having accommodation access or is it that the airlines are not particularly informative and keep...
  15. Ralphie

    Traveling through a US winter

    I know. I wish I'd escaped the Christmas we've just had!
  16. Ralphie

    Traveling through a US winter

    Husband and I have decided it's time to start planning a Christmas escape and we're looking at traveling to the US to do it. There'll be a bit of criss crossing of the country (Anaheim, NYC, Phoenix, Las Vegas among other places) and the only real thing concerning us is the problems of traveling...
  17. Ralphie

    Accommodation gift vouchers for New Zealand

    Oh the travel card is an excellent idea. Thank you. They'll be spending most of their time in Wellington, but would travel around both islands too, I expect. (There are no set plans, they'll be visiting a relative who's moved there and then holidaying but no dates are locked in.)
  18. Ralphie

    Accommodation gift vouchers for New Zealand

    Looking to give my parents a gift this Christmas, to help them plan for a NZ trip or two next year. I'd been thinking of a gift voucher for accommodation while over there. I was wondering if anyone could recommend a hotel chain or option for whom I can buy vouchers in Australia for them to use...
  19. Ralphie

    Bryce Canyon- Utah

    Utah is an amazing state for national parks, and incredible scenery. Bryce and Zion are particularly incredible.
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