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Perhaps haha! Or the postman doesn't have a chance to leave the building 😬

As Sapz said above, amex advised me that the cancellation is kind of "inside the machine" so nothing actually gets cancelled... Perse... - nothing happened to mine !!

I am about 75% hit rate with the non-aussie folk - I swear they're either more lenient or ... Just nicer about the offers etc? Do agree that obviously it's very computer says "give things" but hey, we can't know for sure!

It's almost like the Aussie call centre are the reverse of the offshore one. I also do wonder how many cards you need to hold and for how long - and how this impacts how they talk to you about these things.

Excellent news foggy! Great result. I honestly think there's a steadfast push to keep quote 'higher value' members - especially those who have held a higher-fee-paying-card for a long period of time. Seems also that literally trying to cancel the card, to the point where they read you the...

I always get mapped to offshore due to the odd times i call them - they play very coy when it comes to bonus points - you baically have to cancel the card for them to determine if there's any sort of offer sometimes - as was the case in this instance. Talking to them 'pre-cancellation' is a...

Just dropped my two larger credits on hotels here in Singapore - didn't have much places to go and all 3 of my credits were queuing up to expire come March. Hopefully it's all good! (PS. I've found that it you speak to them sometimes they'll just extend the expiry... My experience anyway)

I just had yet another chat with Amex Platinum cards, this time was to legitimately change addresses on all my cards. I then got into a bit of chat about the overlapping benefits of the reserve and the edge and said to the agent yeah nah cancel it. She then went through the actual cancellation...

At this point, I'd say use it on hotels - but I imagine the deals in Aus are quite good atm? Can you not do a quick trip interstate now that everything's calmed down a bit more? There are also 'experiences' I think in the Amex travel portal that are sometimes pretty sweet?

Computer says.... yes?? Congrats!!

For me the agents always need you to say "I want to cancel" then it weirdly like... Must unlock something on their computer? The last agent literally "helped" me into saying the words haha. Just a pov!

Asked about a cheeky fee waiver, got nope, but got 200k points.... Full experience and deets in the amex cancellation thread.

I am actually a bit shocked they actually threw these points at me!!! I never actually get through to Australia tbh, it's almost always the offshore mob who I find to be incredibly pleasant tbh. Might give the platinum reserve cancellation a go closer to the end of the year... Here's hoping...

Just an update for the thread. Can confirm the 200k points have hit my account. Will call up and try cancel the reserve card in the new year me thinks!

That's correct, nothing additional from that. I am also exceedingly pleasant on these types of calls - don't know if that makes a difference, but it can't hurt! In other news I also found out you can simply just ask them to extend all your travel credits if they haven't already automatically...

Yessir - platinum charge was the card I was talking about. I have: 1x Platinum Edge (AU) 1x Platinum Charge (AU) 1x Platinum Reserve (AU) 1x Krisflyer 'pleb edition' card here in SG I rang the Australian number btw.

So another interesting experience I had - I decided to call Amex via the number on the back of my card. Got put through to Manila. Had a chat to the agent about my annual fee that just got posted, and whether she coudl waive any of the fees. She went away, then came back a few mins later and...

I have stayed at both the previous mascot central (the one above Woolies) and the new one just down the road, both of them are fabulous for what they are, but a bit overkill for an overnight stay (though if you get a good rate it's awesome and very comfortable) I have also stayed extensively at...

Thanks for the welcome DC3!! Very well put! I wholeheartedly agree. Just thought the thread has tended to I think overemphasise the importance of speaking to the Australian call centre :) My other tip is, I'd call the highest or most prestigious card number you currently hold (ie call the...

My missus and I literally did this last time, though we added the priority plus lounge into the mix too! Overall.... They're all bout the same tbh