Qantas to axe 850 jobs

That’s quite a bit, likely 20-25% of total head office staff.

A friend of mine was telling me the story that his airline outsourced flight planning or something to South Africa. He needed a change or something, and they had it ready in a few mins. Really highlights how far you can push the outsourcing envelope.

You come back in 10 years I bet all these A321XLR international flights will be operated by Asian based cabin crew.
 
There's a good article in the AFR about the strategy. It's a two step process whereby Qantas gets the immediate benefit of outsourced/lower cost jobs while Accenture works on a longer term project of replacing those jobs entirely with AI, and they'll share the profits of those cost savings.

What is pretty funny is that they chose Accenture, which, as other commenters have noted, has bungled pretty much every other project it has run.
 
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

What is pretty funny is that they chose Accenture, which, as other commenters have noted, has bungled pretty much every other project it has run.
Telstra have too. Multiple other failures and cost blowouts here and overseas. None of that seems to matter with the present-day "box-ticking" exercise that procurement seems largely to be.
 
View attachment 531502


FINAL FLIGHT: Hundreds of Qantas employees facing redundancy have been offered a farewell gift from the airline: a complimentary one-way flight to India to train their replacements

The airline says the initiative is part of its commitment to supporting Australian workers through the transition.

“We want to make sure our 850 staff members feel valued right up until the moment we don’t need them,” said a Qantas spokesperson.

Employees will travel economy, with checked baggage, meals and seat selection available for an additional fee.

Qantas says return flights will be available at standard commercial rates, subject to availability.


That would be funny if it weren't so plausible.
 
I think the subsidiary model is much the same. Network A320 pilots earn half what a Qantas A321 Pilot makes. I understand those Qantas A330 Freighter pilots also earn loose change compared to the mothership.

If they could outsource pilots you bet they would.

Indeed, look at the A220 replacing the 737s on the “ regional” MEL - BNE run
 
And the ATO
Well companies exist to make money and a profit.
Lets not fool ourselves, its not about the customer or that matter the shareholder.Its about the executives.There were three very dangerous isms to arise in the 20th century, communism , fascism and while not as violent or destructive as the other two it is more pernicious and widespread , managerialism.
 
There's a good article in the AFR about the strategy. It's a two step process whereby Qantas gets the immediate benefit of outsourced/lower cost jobs while Accenture works on a longer term project of replacing those jobs entirely with AI, and they'll share the profits of those cost savings.

What is pretty funny is that they chose Accenture, which, as other commenters have noted, has bungled pretty much every other project it has run.
The first thing I thought was "those Indian jobs will also be outsourced soon ... to AI!"
 
Those Australian based call centres if there is any left would surely be on the chopping block at some point.

I guess the only people on a non outsourced payroll will be mainline pilots, management, engineers and some head office staff. I have actually seen some corporates outsource head office roles to consultants.
 
Well companies exist to make money and a profit.
Lets not fool ourselves, its not about the customer or that matter the shareholder.Its about the executives.
I would have thought shareholders are the most dangerous and ravenous.

Shareholders only want profit. They certainly don't care about this outsourcing move, unless it is going to hit the share price in a permanently unfavourable way. Hell, shareholders will accept if a company killed people, so long as their profits stay intact and grow.

Profit by any means necessary: the war cry of the public shareholder.
 
I would have thought shareholders are the most dangerous and ravenous.

Shareholders only want profit. They certainly don't care about this outsourcing move, unless it is going to hit the share price in a permanently unfavourable way. Hell, shareholders will accept if a company killed people, so long as their profits stay intact and grow.

Profit by any means necessary: the war cry of the public shareholder.
IMG_3876.jpeg
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top