How do Hilton treat you as an Elite?

[Princess Fiona]

Hilton Sydney. Everything old is new again. As of last week, end of October 2026, Diamond breakfast diners at Glass Restaurant have a card placed on their table telling us how valuable we are, and get complimentary barista coffee. Others just get a smile. Hope the coffee lasts.

Haha I was staying at Hilton Sydney a few days ago and dodged the breakfast getting coffee elsewhere.
Thanks for the tip !!

 

[turtlemichael]

Haha I was staying at Hilton Sydney a few days ago and dodged the breakfast getting coffee elsewhere.
Thanks for the tip !!

I was there 28/10-3/11 and it started on 30/10. I was amazed at the number of people given cards when checking into the restaurant.

 

[Princess Fiona]

I was there 28/10-3/11 and it started on 30/10. I was amazed at the number of people given cards when checking into the restaurant.

31st-1st for me. I have PTSD from those breakfast queues on a Sunday it was hard enough to get a seat inside the lounge on the Sat evening

 

[soliloguy]

Property: West Hotel Sydney
Status: Diamond
Rate: Hilton Go F&F
Room booked: KING BANKSIA DELUXE
Received: As booked
Amenity: Breakfast
Early check-in / late check-out: 4PM utilised
Recommend: No.

Nil Diamond benefits provided bar breakfast. Checked into a room which had a coughroach running amok, went to get a new room assigned. No service recovery provided except for some apologies.

 

[Tlee]

Status: Diamond
Property: Conrad Abu Dhabi Etihad Towers
Room booked: King Deluxe Room
Received: King Grand Premier (1 night) -> King Junior Suite (3 nights)
Welcome Gift: Fruit platter and one box of assorted dates
Early check-in / late check-out: Arrived one hour early before the standard check-in time; Didn't need the late check-out
Comment:

• The hotel connects to a mall, which has a supermarket and a reasonably-priced laundry (compared to the in-house service)
• The hotel has three outdoor pools and beach access. The gym equipment looks comprehensive.
• The hotel guests can enjoy the observation deck (in another tower) for free.
• No bellboy came to assist when I arrived. No welcome drink was served to me while waiting for check-in.
• Diamond members are seated in a separated breakfast area with an additional brekkie menu. The team members were helpful and lovely.
• Executive lounge shares a space with a F&B outlet. Number of seats is limited. The guests might not have their own table during the peak hours. Canape options are salads, a few plates of hot foods, and deserts.
• The window of my first room was quite dirty and it wasn't possible to take a photo of the view. I made the comment when the front desk called me. They later arranged another room with a less dirty window. Got another box of assorted dates as their apologies.
• After my four-night stay, I got an email from the guest relations team apologising for not being able to meet me in person. I failed to see if they had even tried.