Qantas Platinum One experiences?

[aus_flyer]

To all the newly-minted Platinum One frequent flyers out there... I'm curious to hear... what's been your experience so far?

Anything different?

Free upgrades?

... or all hype?

 

[Pleb Status]

I'm P1 and when I flew Cathay 2 months ago (HK to Shanghai), the FA greeted me and recognised my P1.
Hopefully this is the same with EK/

I flew on CX to LHR in J two weeks ago and was treated very nicely as a OWE (it might be said better than when I travelled as a P1 on QF9 to LHR in J in Oct). It is my understanding however that other OW airlines cannot differentiate between WP and P1. Even the P1 section of the QF website appears to say you will be just a OWE.

The big issue with EK and P1 is being PER based, I am effectively being 'forced' to fly on the EK codeshares if I want to fly on QF from Europe.

I am now off to the airport to fly back to PER so all will be revealed soon anyway.

 

[ReLoad]

Having flown CX a lot as a WP it's hard to imagine how they could treat you any better on board than what they do already.
Every Emerald they see as a potentially valuable repeat customer and treat so accordingly.

The only airline I would expect WP1 to flow through to would be EK given the extensive code shares and "seamless experience"
Likewise you would also think CL would also pass through to EK.

 

[HKGNZL]

Cannot agree more. CX treats QF Platinum far better than QF does. Service is superior and more consistent.

 

[Pleb Status]

I flew on CX to LHR in J two weeks ago and was treated very nicely as a OWE (it might be said better than when I travelled as a P1 on QF9 to LHR in J in Oct). It is my understanding however that other OW airlines cannot differentiate between WP and P1. Even the P1 section of the QF website appears to say you will be just a OWE.

The big issue with EK and P1 is being PER based, I am effectively being 'forced' to fly on the EK codeshares if I want to fly on QF from Europe.

I am now off to the airport to fly back to PER so all will be revealed soon anyway.

After a brief chat with the EK CSM on my flight DXB-PER, I can confirm that QF P1 is NOT recognised on EK services (the CSM did not appear to know anything about P1 in any case). I was able to have a look at my entry in the manifest supplied to the crew and I was listed as QF-PLAT or QF-PLATINUM.

No Op-Up joy from J to F either, even though at least three of the eight F seats were empty on the 77W at take off.

 

[smarty11]

Recently flew SYD to HKG on QF127. Family was in J and I was in Y. The flight was full. However just before take-off two PE passengers elected to off-load themselves as they were not feeling well.. The CSM came to me and asked if I would like to move to PE to take those seats. Very nice gesture.
On the way back QF128 totally opposite experience with no P1 recognition, no CSM/CSS greeting.

This is QF being QF.. consistently inconsistent!

I echo others comments regarding their experience on CX being OWE. In fact I have been treated very well on both BA as well as CX, even better than QF.

 

[cmon0005]

This is QF being QF.. consistently inconsistent!

I echo others comments regarding their experience on CX being OWE. In fact I have been treated very well on both BA as well as CX, even better than QF.

That is the sad part... If QF were consistent with their standards & elite recognition, I would dare say they would beat any other airline (or at least be in top contender for top spot). But until that time comes, CX remains at the top of the list for me re: service and recognition of OWE.

 

[HKGNZL]

The challenge for QF is how to ratify this. They have failed to do this for so many years. Now, more than ever, there are competitions. Not just CX (which is best) and old OW allies (BA and AA) but now QR, EK and MH are providing similar routing and competing for the OWE. The fact that QFi doesn't fly out of WA and SA (except for one flight to SIN), it is essentially handing the QF FF to the other OW carriers.

 

[11sjw]

The challenge for QF is how to ratify this. They have failed to do this for so many years. Now, more than ever, there are competitions. Not just CX (which is best) and old OW allies (BA and AA) but now QR, EK and MH are providing similar routing and competing for the OWE. The fact that QFi doesn't fly out of WA and SA (except for one flight to SIN), it is essentially handing the QF FF to the other OW carriers.

Except that many QF FFers obtain their status via domestic flights.

 

[trippin_the_rift]

Except that many QF FFers obtain their status via domestic flights.

The questions then become:

- How does QF treat other oneworld elites?

Given most members don't receive many upgrades - there is virtually no benefit of being a QF Plat over any other oneworld Emerald. Which is a shame...

 

[serfty]

Perceived Customer Value as a label, I find, is less descriptive of what is being measured - and such labels vary in name from airline to airline. But agreed I used a generic term instead of a Qantas specific term - apologies if that confused anyone (you seemed to understand it, I imagine most would). Economic as a word refers to more than just $$$ involved from the pax, and includes such difficult to quantify components such as organisational influence (i.e. Travel contract managers, etc), community standing (goodwill transfer etc), and other important influencers. ...

Certainly the acronym PCV came into use at QF at the time the Altea implementation and is used for automated seating allocation as well as being available for other tasks such as "operational" upgrading.

There's a little more here: www.australianfrequentflyer.com.au/community/qantas-frequent-flyer-program/upgrades-26221.html#post370651

In any case, it seems you were referring to more of what is available for the CSM to assist with passenger interaction wich is certainly a different fish (maybe a similar "finny shape") but more involved.

 

[11sjw]

The questions then become:

- How does QF treat other oneworld elites?

Given most members don't receive many upgrades - there is virtually no benefit of being a QF Plat over any other oneworld Emerald. Which is a shame...

True. My point was it might be difficult for other Oneworld carriers to steal some QF elites as their status was earned domestically rather than internationally.

 

[trippin_the_rift]

True. My point was it might be difficult for other Oneworld carriers to steal some QF elites as their status was earned domestically rather than internationally.

It would be very easy for other oneworld carriers to 'steal' elites. Obviously not going to say how on here... but if anyone reading this is from CX, AA or MH... shoot me a PM ;-)

 

[HKGNZL]

Can probably guess how. But wHy can't you write it here?

 

[11sjw]

It would be very easy for other oneworld carriers to 'steal' elites. Obviously not going to say how on here... but if anyone reading this is from CX, AA or MH... shoot me a PM ;-)

But would they be able to maintain their status if they shifted?

 

[ReLoad]

It would be very easy for other oneworld carriers to 'steal' elites. Obviously not going to say how on here... but if anyone reading this is from CX, AA or MH... shoot me a PM ;-)

Well nobody can call you Edward Snowden thats for sure.....

All I'm hearing is "I'm not going to say anything on here"

 

[Isochronous]

I flew on CX to LHR in J two weeks ago and was treated very nicely as a OWE (it might be said better than when I travelled as a P1 on QF9 to LHR in J in Oct). It is my understanding however that other OW airlines cannot differentiate between WP and P1. Even the P1 section of the QF website appears to say you will be just a OWE.

The big issue with EK and P1 is being PER based, I am effectively being 'forced' to fly on the EK codeshares if I want to fly on QF from Europe.

I am now off to the airport to fly back to PER so all will be revealed soon anyway.

Though I noticed when visiting the Wing F lounge at HKG, the CX lounge angels scan my BP and enter my FF number, then select Platinum QFF from the list that appears - Platinum One and Chairman's Lounge appear above. So perhaps some systems see it and others don't.

 

[samh004]

But would they be able to maintain their status if they shifted?

Exactly, I flew 35,000 miles last year, enough to just get over the line for CX Silver. Yet I'm double WP and should hit the triple shortly.

It all depends where you fly, that determines what program is best for you.

 

[serfty]

...

All I'm hearing is "I'm not going to say anything on here"

I think the member did .. with their most recent post ... (AY, QR, BA, JL ... even US!)

 

[danny09]

Have any plat ones noticed in J previously having a blocked seat on EF next to yourself, and maybe your seat getting pre allocated at T-80? But now neither of that happens.... My last 4 J flights havent done that when the last 1.5 years it worked a treat everytime.

Not too worried i guess but you could always tell where a CL or WP1 was sitting in J.

 

[mickeyc747]

Have any plat ones noticed in J previously having a blocked seat on EF next to yourself, and maybe your seat getting pre allocated at T-80? But now neither of that happens.... My last 4 J flights havent done that when the last 1.5 years it worked a treat everytime.

Not too worried i guess but you could always tell where a CL or WP1 was sitting in J.

Hi Danny

I have had the same thing it seems that as a P1 or CL you can pick any seat the shadow only sits there if the person is Gold or below.

I tested it today I was in 1A on CBR ADL with a shadow if I took my FF number from expert flyer but no shadow when I put the number back in 1D had a shadow that I could not access 1F and as it turns out 1D was a CL.

Hope that makes some sense.