- Joined
- Aug 27, 2004
- Posts
- 17,792
- Qantas
- LT Gold
- Virgin
- Red
- Oneworld
- Sapphire
Should I complain? To whom?
Should I demand compensation?
What compensation is sufficient for taking 72,000 hard-earned points from my personal QFF account?
And it gets worse! They have now removed my pre-assigned seat for my flight tomorrow? I had very carefully selected 43H when it became available at T-80. Now ExpertFlyer is showing that seat as unallocated!! And the Qantas Manage My Booking tool does not allow me to select 43H any more? What is going on with my booking?
What is the world coming to??
So now I think I am justified in politely requesting (not demanding of course, I would not want to make a scene or have a DYKWIA moment) to be upgraded to business class on my next Qantas flight. Perhaps if they give me an upgrade I'll accept it as suitable compensation for removing the points from my account and we can call it all square
.
Should I demand compensation?
What compensation is sufficient for taking 72,000 hard-earned points from my personal QFF account?
And it gets worse! They have now removed my pre-assigned seat for my flight tomorrow? I had very carefully selected 43H when it became available at T-80. Now ExpertFlyer is showing that seat as unallocated!! And the Qantas Manage My Booking tool does not allow me to select 43H any more? What is going on with my booking?
What is the world coming to??
So now I think I am justified in politely requesting (not demanding of course, I would not want to make a scene or have a DYKWIA moment) to be upgraded to business class on my next Qantas flight. Perhaps if they give me an upgrade I'll accept it as suitable compensation for removing the points from my account and we can call it all square
