Austman
Established Member
- Joined
- Sep 21, 2007
- Posts
- 4,387
- Qantas
- Platinum
I know there is another thread about the SIN lounge upgrades and rearrangements.
But this was my experience last night at around 18:15 for a 20:20 QF10 SIN-MEL departure.
Remember, this is still supposed to be a First Class lounge.
Arrival: Fine
Space: Almost standing room only. Making for an almost unpleasant experience. People were almost literally pouncing on seats as they became available.
Drinks: OK, I suppose from self-serve locations.
Food: Just the old J-lounge offerings. OK but just OK. There are much, much, MUCH better offerings for a just a few SGDs in the airport venues.
Newspapers: 2 day old newspapers?? See pic. Why?? It's a NEWSpaper, not a magazine.
Showers: Went to the attendant at around 18:30 and was told there would be a 20min wait. That was fine and I was given a beeper. At 19:15 I began to get worried. Went back and was very shabbily treated by the "matron". "Four other people!!!" got barked at me! And some other impolite/rude behaviour. Goodness!! At 19:20, I got beeped. This is the shower room - see pics. Dirty, no towels, no tissues, minimal amenities (meaning none). I got the towels sorted and did get a shaver kit. And later some tissues. And then someone walked into the shower room! There was nothing much First Class here!
Announcements: In the shower rooms there were none. And there are almost no flight monitors in the lounge (well, I looked near the showers and could not find any). At 19:45 I went from the showers to the front desk. It was Last Call for QF10. I made it OK but some may have been still in the shower area waiting for announcements.
All in all, not a great or even a good experience.
And this is Qantas First Class??
The 2-day old newpapers on offer for June 2 (evening)
Shower room door - disgusting!!
Minimal amenities
Not even tissues - how hard can it be?
But this was my experience last night at around 18:15 for a 20:20 QF10 SIN-MEL departure.
Remember, this is still supposed to be a First Class lounge.
Arrival: Fine
Space: Almost standing room only. Making for an almost unpleasant experience. People were almost literally pouncing on seats as they became available.
Drinks: OK, I suppose from self-serve locations.
Food: Just the old J-lounge offerings. OK but just OK. There are much, much, MUCH better offerings for a just a few SGDs in the airport venues.
Newspapers: 2 day old newspapers?? See pic. Why?? It's a NEWSpaper, not a magazine.
Showers: Went to the attendant at around 18:30 and was told there would be a 20min wait. That was fine and I was given a beeper. At 19:15 I began to get worried. Went back and was very shabbily treated by the "matron". "Four other people!!!" got barked at me! And some other impolite/rude behaviour. Goodness!! At 19:20, I got beeped. This is the shower room - see pics. Dirty, no towels, no tissues, minimal amenities (meaning none). I got the towels sorted and did get a shaver kit. And later some tissues. And then someone walked into the shower room! There was nothing much First Class here!
Announcements: In the shower rooms there were none. And there are almost no flight monitors in the lounge (well, I looked near the showers and could not find any). At 19:45 I went from the showers to the front desk. It was Last Call for QF10. I made it OK but some may have been still in the shower area waiting for announcements.
All in all, not a great or even a good experience.
And this is Qantas First Class??
The 2-day old newpapers on offer for June 2 (evening)
Shower room door - disgusting!!
Minimal amenities
Not even tissues - how hard can it be?
