V1213
Member
- Joined
- Feb 22, 2011
- Posts
- 191
- Qantas
- LT Gold
- Oneworld
- Sapphire
I'm wondering what timeframes people have experienced for points to post after travelling on LAN, with an LA flight number?
I did the SYD-AKL-SYD status run at Easter and when the points hadn't credited after a week or so made a claim on the QF website. The website states that claims for airlines other than QF should take up to 14 working days. When 14 working days had passed I called QF, who advised that although it "normally" takes 14 days at the moment it was more like 4-6 weeks!
I'm soon approaching the 5 weeks after my claim mark and still have not received my points and status credits.
Ordinarily this wouldn't be such a problem but these LAN points and status credits will make me Gold and I have some QF Y flights coming up in a week - I would really like my Qlub access and better seat selection...
Has anyone else experienced this kind of delay and/or know if it's a QF or an LA problem?
What can I do if I don't get credited as Gold prior to my QF Y flights, if anything?
I did the SYD-AKL-SYD status run at Easter and when the points hadn't credited after a week or so made a claim on the QF website. The website states that claims for airlines other than QF should take up to 14 working days. When 14 working days had passed I called QF, who advised that although it "normally" takes 14 days at the moment it was more like 4-6 weeks!
I'm soon approaching the 5 weeks after my claim mark and still have not received my points and status credits.
Ordinarily this wouldn't be such a problem but these LAN points and status credits will make me Gold and I have some QF Y flights coming up in a week - I would really like my Qlub access and better seat selection...
Has anyone else experienced this kind of delay and/or know if it's a QF or an LA problem?
What can I do if I don't get credited as Gold prior to my QF Y flights, if anything?