Have you ever had a hotel charge you for something you did not get or sign for?

[AuSammy]

What about the US hotel I stayed at that had a mini bar and charged you if you opened the door to it (sensor) even if you didn't consume any of the contents - because you may have put something of your own in there to make it cool.

 

[flyingfan]

I'm a bit worried about being charged for the minibar but happily that hasn't happened yet. I'm happy with hotels that don't put anything in there so I can refrigerate my own water.

I've had a couple of charges on the bill for things like dinner at their restaurant (which I'd almost never do anyway) but after raising it they were quickly removed. Some data error I guess.

 

[jase05]

Not really an extra charge but incompetent staff at Sofitel Adelaide had no idea about the Diamond Spa and dining awards so overcharged us for our stay.
Meal was just over $300 and the Accor Plus discount took $75 off that so when Nrs Jase goes to checkout the next morning she whips out the app and shows the staff the 10x €10 diamond credits to which staff says that converts to $17 and proceeds to take that amount of the bill. Despite my wife trying to argue the point the clueless GM tries to say that the whole value of the awards is €10 not 10x €10.
My wife even joked that why would Accor give just €10 to a Diamond member.
In the end she gave up, settled the bill and left.
All 10 vouchers were removed from app so flicked off an email to Accor.and finally after 4 weeks I was given the option of a refund via CC or they would give my awards back. Took the second option and and received 10 vouchers back so now have 20x €10 awards to use this year

 

[Forg]

I've had a couple of charges on the bill for things like dinner at their restaurant (which I'd almost never do anyway) but after raising it they were quickly removed. Some data error I guess.

Yeah, our very nice dinner had been charged to someone else’s room a few years ago … definitely an honest mistake, if they were dishinestly charging stuff in the hope their victims didn’t notice then we wouldn’t have had the meal missing from our bill.