Strategy to obtain US Amex

[albyd]

For Physical Address it says:

• U.S.-issued driver's license or other government-issued ID
• Utility bill such as gas, water, electric, sewage, phone land line, internet or cable dated within the last 90 days
• Pay stub dated within the last 60 days

Will they take a bank statement ??

Did you use a VPN when applying? The Chase fraud algorithm flags this and dislikes it. I found the same with C1. I applied for my CSP in branch though internet banking got frozen after I logged in with a US VPN.

C1 were asking for US issued ID only then I didn’t get this message after I applied without VPN on.

 

[Grrr]

Did you use a VPN when applying?

Yeah I did.
I uploaded the requested docs and will call back today as they suggested and see what happens…

 

[Grrr]

Yeah I did.
I uploaded the requested docs and will call back today as they suggested and see what happens…

Bugger

After long on holds, they said they couldn't progress it, and I would need to go in to a branch and apply if I still wanted the card

I asked twice if there was anything else I could send to provide extra information, but was told no as this had already been declined (and she said she couldn't send me a new link).

The initial email had asked just for

Please upload clear, easy-to-read copies of documents for the following:

• Unverified or missing date of birth. please provide proof of date of birth
• Proof of current physical address (e.g. utility bill, government issued id)

to which I uploaded passport and a Cap 1 card statement.

I didn't send my ITIN because they didn't ask for it, but surely they would have just asked again if that was what they wanted. I get the feeling that they didn't accept my bank statement as proof of address (as it wasn't listed as an option on the web form).

I presume there is no point in calling again in a few days ?

Not sure where to go from here as there's no sensible way of getting another proof of physical address I can think of...