Green Tier Timing of Status Credits

[PaulyB]

Hello

I am looking for some experience regarding the time it takes for a Green Tier Hotel Stay to percolate through the system?

We have a gold membership that is 40 status credits short and the year ends at the end of Feb. to maintain gold. If we took a local eco hotel booking would that be enough time or would it not appear until March? Sometimes they can take ages.

Thanks!

 

[Montien]

While the 50 SCs (or 10k points) usually post within 24–48 hours of completing your fifth leaf, the Sustainable Stay"leaf is the bottleneck. Qantas Hotels can take anywhere from 2 to 8 weeks to verify an eco-stay with the property and trigger the leaf.

 

[PaulyB]

While the 50 SCs (or 10k points) usually post within 24–48 hours of completing your fifth leaf, the Sustainable Stay"leaf is the bottleneck. Qantas Hotels can take anywhere from 2 to 8 weeks to verify an eco-stay with the property and trigger the leaf.

Yes - just as I suspected. Invaluable. Thank you! Begins to limit the choices of Green Tier items because of the short time span.

 

[SYD]

Hello

I am looking for some experience regarding the time it takes for a Green Tier Hotel Stay to percolate through the system?

We have a gold membership that is 40 status credits short and the year ends at the end of Feb. to maintain gold. If we took a local eco hotel booking would that be enough time or would it not appear until March? Sometimes they can take ages.

Thanks!

Others here reported very recently that a Green Stay posted the leaf a few days after the stay while the regular points took the requisite 4 wks to post.

 

[Montien]

Yes - just as I suspected. Invaluable. Thank you! Begins to limit the choices of Green Tier items because of the short time span.

Could be worth checking with their customer support. Probably worth a shot if you're this close to the status.

 

[PaulyB]

Could be worth checking with their customer support. Probably worth a shot if you're this close to the status.

Sorry to seem dumb - which customer support are you referring to? QFF?

 

[Montien]

Sorry to seem dumb - which customer support are you referring to? QFF?

Contact Qantas Frequent Flyer rather than Qantas Hotels, and ask for the Frequent Flyer team to manually apply your Green Tier reward (the 50 SC) if the eco hotel stay doesn’t post in time.

Keep all documentation (booking confirmation, check‑out invoice, screenshots showing it as an eco/Green Tier hotel in Qantas Hotels). If the Green Tier leaf or the 50 SC hasn’t appeared within about a week of check‑out, call Qantas Frequent Flyer and explain that:

• Your membership year ends end‑Feb,
• The eco stay is complete and should qualify for Green Tier,
• You need the 50 Status Credits applied to retain Gold.

Good luck!

 

[PaulyB]

Contact Qantas Frequent Flyer rather than Qantas Hotels, and ask for the Frequent Flyer team to manually apply your Green Tier reward (the 50 SC) if the eco hotel stay doesn’t post in time.

Keep all documentation (booking confirmation, check‑out invoice, screenshots showing it as an eco/Green Tier hotel in Qantas Hotels). If the Green Tier leaf or the 50 SC hasn’t appeared within about a week of check‑out, call Qantas Frequent Flyer and explain that:

• Your membership year ends end‑Feb,
• The eco stay is complete and should qualify for Green Tier,
• You need the 50 Status Credits applied to retain Gold.

Good luck!

Thankyou @Montien . That's very helpful. Will keep you posted