Roomba, Dysons, Thermomix and other household appliances

Roboroc are still around. Our mighty Roboroc S7 (known as Fred) is still chugging away.
We’ve moved on to Eccovacs quite a while ago. Had a number of Roomba vacs and separate mop but they just never kept up with the technology IMHO. Eccovacs units vacuum, mop, lift pads, self empty and self clean then dry at heat.
 
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My old 'macerating' juicer died. Looked around for replacement. Decided on 'cold press' type (it squeezes, not shreds the fruit & veg) and an Australian MOD Auto+ at abt $650 summer sale. Swallowed hard at that, but great reputation.


It arrived after a delay and its terrible!! Complex to assemble each time - about 7 demountable pieces - and rather than the nice pulp-free juice it promises, product is full of pulp. AND it came with a flat strainer thing which fits over the top of the juice collection jug but which isn't shown in the manual ("included bits illustration"), nor any picture or video of the operation. Seems to be an (unadvertised) solution to the pulpy product, but being flat, it doesn't even do that - pulp clogs the strainer and it just sits there.

E-mail to them pointing out operation, with pics and asking if they could see a fault in the way I was using it. quickly acknowledged but nothing since, 4 days later. 2 days after I sent that, I tried it again and sent pics of my assembly and the pulpy product. This not acknowledged.

Same today - this time I have videos and pictures. And cleaning it all is horrible - those 7 parts all need rinsing and one bit needs a supplied hook thing to get pulp out of reject chute, with pulp smeared over most.

I cannot see how I have mis assembled it - clear instructions and dots to line up components. But I wouldn't mind if they can see that I have misassembled.

Anyway, sent them a 'I want a refund' e-mail this morning. See what happens.
 
My old 'macerating' juicer died. Looked around for replacement. Decided on 'cold press' type (it squeezes, not shreds the fruit & veg) and an Australian MOD Auto+ at abt $650 summer sale. Swallowed hard at that, but great reputation.


It arrived after a delay and its terrible!! Complex to assemble each time - about 7 demountable pieces - and rather than the nice pulp-free juice it promises, product is full of pulp. AND it came with a flat strainer thing which fits over the top of the juice collection jug but which isn't shown in the manual ("included bits illustration"), nor any picture or video of the operation. Seems to be an (unadvertised) solution to the pulpy product, but being flat, it doesn't even do that - pulp clogs the strainer and it just sits there.

E-mail to them pointing out operation, with pics and asking if they could see a fault in the way I was using it. quickly acknowledged but nothing since, 4 days later. 2 days after I sent that, I tried it again and sent pics of my assembly and the pulpy product. This not acknowledged.

Same today - this time I have videos and pictures. And cleaning it all is horrible - those 7 parts all need rinsing and one bit needs a supplied hook thing to get pulp out of reject chute, with pulp smeared over most.

I cannot see how I have mis assembled it - clear instructions and dots to line up components. But I wouldn't mind if they can see that I have misassembled.

Anyway, sent them a 'I want a refund' e-mail this morning. See what happens.
Have you checked for YouTube tips? Do you use ChatGPT or AI? That is really helpful in such situations.
 
Have you checked for YouTube tips? Do you use ChatGPT or AI? That is really helpful in such situations.
Seeing a few tubes, but not the other stuff sorry don’t do that.

MOD have now replied hoping to solve the problem but quite prepared to give me a refund, which is good. I’ve sent them 340 MB of videos and pictures to show them my issues and give them a chance to sort it out.

I hope they do because it gets really good reviews but what I’m getting bears no resemblance to any of their pictures, videos or favourable comments.
 
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