Velocity Family Transfers Online Suspended

[33kft]

You have to wonder if it's ever coming back - I suspect they've decided that it's more trouble than it is worth for them

 

[Hadun]

You have to wonder if it's ever coming back - I suspect they've decided that it's more trouble than it is worth for them

Are they past Air Canada's Aeroplan transfer freeze yet? That one lasted 1.5 years before it got resumed I think?

Kinda funny that over at Qantas they've even made things looser and removed the previous 600k transfer quantity cap it looks like?

 

[serfty]

You have to wonder if it's ever coming back - I suspect they've decided that it's more trouble than it is worth for them

Agreed, see post #3 - having to call takes the bot/scripting out of it ...

 

[Airlinedealschris]

Agreed, see post #3 - having to call takes the bot/scripting out of it ...

If it is a permanent situation then in the wording “temporarily suspended” is deceptive and misleading contrary to the Australian Consumer Law.

 

[kpc]

Yeah it is a pain that online family transfers are suspended...rather than taking 1-2 mins to do online, it takes around 10 mins to call.

 

[33kft]

Yeah it is a pain that online family transfers are suspended...rather than taking 1-2 mins to do online, it takes around 10 mins to call.

I don't think that is a fair assessment. I manage accounts for the whole family and in their case they probably just won't call, and I can't do it for them, so it doesn't get done

 

[Hadun]

I manage accounts for the whole family and in their case they probably just won't call, and I can't do it for them, so it doesn't get done

I'm in the same boat, at least it's still possible to extend their points expiry through ground spending.

If it is a permanent situation then in the wording “temporarily suspended” is deceptive and misleading contrary to the Australian Consumer Law.

The only recent comparable scenario seems to be the Air Canada one, so I guess we'll need to circle back when this suspension hits the ~2 year mark lol. Just don't understand what else they''re still waiting on after adding 2FA.