Multi-city search error when adding 6th flight (SYD-CBR)

[craney]

When I search for a multi-city flight booking (Canberra to Dublin and returning from Rome, via Dubai and Sydney) in May-June I can only get a result when I delete the final sector SYD-CBR.

If I include the final flight, on the next day after the DXB-SYD flight, I get an error "We couldn't find any flights for the dates you entered. Try changing the details and search again. (#66002)". I've tried different dates for the whole trip, and going via MEL, but always get the same error.

Any suggestions for avoiding the error? I know I can ring the airline and probably get the booking fee waived because of the website glitch, but I'd like to play around with dates to minimise the fare.

 

[justinbrett]

When I search for a multi-city flight booking (Canberra to Dublin and returning from Rome, via Dubai and Sydney) in May-June I can only get a result when I delete the final sector SYD-CBR.

If I include the final flight, on the next day after the DXB-SYD flight, I get an error "We couldn't find any flights for the dates you entered. Try changing the details and search again. (#66002)". I've tried different dates for the whole trip, and going via MEL, but always get the same error.

Any suggestions for avoiding the error? I know I can ring the airline and probably get the booking fee waived because of the website glitch, but I'd like to play around with dates to minimise the fare.

It's probably a married sector issue. Does it work if you have a >24 hour stop in Sydney? That's your answer if so.

I'd just call up and hope you get through to Hobart. Cape Town will probably tell you to book the last leg as a separate ticket (which might be easier if you're overnighting anyway).

 

[craney]

It's probably a married sector issue. Does it work if you have a >24 hour stop in Sydney? That's your answer if so.

I'd just call up and hope you get through to Hobart. Cape Town will probably tell you to book the last leg as a separate ticket (which might be easier if you're overnighting anyway).

I tried a 24 hour stop in SYD, but got the same error. I'm back to LT Gold now, so no Hobart for me :-/

 

[justinbrett]

I tried a 24 hour stop in SYD, but got the same error. I'm back to LT Gold now, so no Hobart for me :-/

Is there availability on that date, in that class, for a stand alone booking?

 

[craney]

Is there availability on that date, in that class, for a stand alone booking?

It's just economy, so there's lots of availability for SYD-CBR in 8 months...

 

[ChrisMars]

Is that an OWA? If not, making a booking to europe, and a separate booking back would cost the same (with some caveats in change and cancelation fee when managing two bookings). Curious to hear if booking the return leg separatly yield better results on the syd-cbr leg. Maybe not, worth a try.

 

[justinbrett]

Is that an OWA? If not, making a booking to europe, and a separate booking back would cost the same (with some caveats in change and cancelation fee when managing two bookings). Curious to hear if booking the return leg separatly yield better results on the syd-cbr leg. Maybe not, worth a try.

Emirates isn't in oneworld, so take that as a no.

I can't even search for a oneway SYD-DXB or SYD-DUB without getting errors so I think this is just a website glitch, and @craney, I think you'll have to call them. At least if it is just a glitch and not a married segment issue, Cape Town should be able to sort you out.