What cheeses me off

[prozac]

WCMO. Supermarket self serve checkouts.
Shopped at Big W this morning and the manned (womaned) checkouts were closed. I halied down some managerial type who told me to use the self serve. Told her I don't do self serve, have to stick to principal. She buggers off and so I call over the self serve corale attendant who really had an attitude about helping me out. Real attitude. Just told her she had to do it. Before we know it they'll have us sewing the garments ourselves.

 

[anat0l]

WCMO. Supermarket self serve checkouts.
Shopped at Big W this morning and the manned (womaned) checkouts were closed. I halied down some managerial type who told me to use the self serve. Told her I don't do self serve, have to stick to principal. She buggers off and so I call over the self serve corale attendant who really had an attitude about helping me out. Real attitude. Just told her she had to do it. Before we know it they'll have us sewing the garments ourselves.

Welcome to progress.... I think....

WCMO is the generation most complaining about self service checkouts being the devil of the technology generation when it is their generation who are the decision makers of having installed said self service checkouts because their profits are appeasing the same generation who are shareholders who don't give a damn about anything except profit, profit and profit at any cost, impact on customers or safety concerns be damned (the working anthem of... you guessed it... that same generation).

 

[prozac]

Welcome to progress.... I think....

WCMO is the generation most complaining about self service checkouts being the devil of the technology generation when it is their generation who are the decision makers of having installed said self service checkouts because their profits are appeasing the same generation who are shareholders who don't give a damn about anything except profit, profit and profit at any cost, impact on customers or safety concerns be damned (the working anthem of... you guessed it... that same generation).

Don't misunderstand. I can work the self serve but I refuse to. We are destroying jobs and customer service / interaction. The checkout interaction might be the only personal contact that some people have all day!

 

[Gladstone Tim]

WCMO. Supermarket self serve checkouts.
Shopped at Big W this morning and the manned (womaned) checkouts were closed. I halied down some managerial type who told me to use the self serve. Told her I don't do self serve, have to stick to principal. She buggers off and so I call over the self serve corale attendant who really had an attitude about helping me out. Real attitude. Just told her she had to do it. Before we know it they'll have us sewing the garments ourselves.

Yes, I’m with you. At Woolworths if they don’t have a staffed checkout with a short line I go through to the service desk and put my basket on the counter. If they direct me to self-serve or tell me “we’re not meant to do this” I offer to leave the goods behind, and I always have cold/frozen items.

 

[anat0l]

Yes, I’m with you. At Woolworths if they don’t have a staffed checkout with a short line I go through to the service desk and put my basket on the counter. If they direct me to self-serve or tell me “we’re not meant to do this” I offer to leave the goods behind, and I always have cold/frozen items.

You are entitled to use a staffed counter.

You are not entitled to a short line - not now, not when self serve checkouts were not a thing.

No matter which side of the fence you are on in this, the staff member may well be telling the truth when they say, "we're not meant to do this". I don't believe they will be written up, but difficult questions may be asked. Not that you're obliged to think of them, of course.

 

[ellen10]

My husband is very anti self service checkouts.

One day as I lined up with my basket behind some big trolleys in the queue, an attendant indicated to me to use the self service checkout. I declined and then she came over and said I will process it through for you at the self service checkout. I accepted.