QANTAS Cyber Incident

[Daver6]

if that is true shows contempt for customers has not changed post AJ. Exceptionally poor leadership skills

She was on holiday in Europe when it happened. Flown home now. Not like she holds the (cyber) hose mate

 

[lovestotravel]

I recall fines in this space are very weak, Optus got $1.5m.

Management will be reassured that their bonuses will be safe no doubt.

They will have 0 cares

 

[lovestotravel]

I'm only going off media reports....

Qantas breach highlights growing threat of social engineering attacks

Privacy watchdog warns of rising impersonation-based cyber breaches

www.insurancebusinessmag.com

"This group has previously targeted airlines by using “vishing” – a tactic involving phone calls to IT support lines where attackers impersonate employees to obtain login credentials or reset access."




I can tell you that where I work, it's very easy to reset your password by calling IT support and passing a very basic security check, of which, you'd find the information on Linkedin..... In some cases they will even give you, your username....

Of course you need the username to start with to log-in, but that's pretty easy to obtain from some staff members...

 

[TheRealTMA]

She was on holiday in Europe when it happened. Flown home now. Not like she holds the (cyber) hose mate

Out of the fires in europe and into the heat!

 

[RooFlyer]

Was back in Australia yesterday but flew home on QF so had no wi fi so couln't keep in touch. Was on last night;s news.

Probably a constant stream of scribbled notes between the flightdeck receiving word on the radio and VH.

OTOH, if she flew QR with Starlink, she could’ve had a continuous video call on her phone ( but may have been shushed by the FA).

 

[Pushka]

Still no email from VH

It ain't reassuring, is it!

 

[Quickstatus]

Exceptionally poor leadership skills

I don't begrudge a holiday generally

However I don't know whether VH cut short the holiday in response or whether VH went on holiday after the cyber leak

 

[SYD]

I don't begrudge a holiday generally

However I don't know whether VH cut short the holiday in response or whether VH went on holiday after the cyber leak

It was reported that she cut short her hols to return to Oz.

 

[I love to travel]

It was reported that she cut short her hols to return to Oz.

That is ok then, I would have been very annoyed if she was still on holiday.

 

[JohnM]

I use the voice assistant. It's where the phone answers for me and asks who is calling and what's it about. I can see the response as text and take over the call should I desire.

Is that an Android thing? I can't see anything similar on iPhone.

I have calls from unknown numbers automatically diverted to messagebank. That cuts out the cr@p.

 

[Daver6]

Is that an Android thing? I can't see anything similar on iPhone.

I have calls from unknown numbers automatically diverted to messagebank. That cuts out the cr@p.

It's a Samsung thing as part of their AI stuff. I'd be surprised if Pixel phones didn't have it. Not sure about others. As for Apple....that's a walled garden I do not enter.

 

[elanshin]

It's a Samsung thing as part of their AI stuff. I'd be surprised if Pixel phones didn't have it. Not sure about others. As for Apple....that's a walled garden I do not enter.

Pixels have it too, i use it quite regularly.

 

[jb747]

Probably a constant stream of scribbled notes between the flightdeck receiving word on the radio and VH.

I'll bet there wasn't.

 

[Dvg]

I don't begrudge a holiday generally

However I don't know whether VH cut short the holiday in response or whether VH went on holiday after the cyber leak

 

[bronwyn75]

I received the 2nd Qantas email regarding being impacted.
Today, Telstra advised they had changed the Telstra ID for that email account - "We have detected a potential risk to your Telstra ID and believe your password may have been compromised. To protect your personal information, we have reset your password".
Doesn't specifically mention Qantas but one assumes it may be connected.

 

[oz_mark]

I received the 2nd Qantas email regarding being impacted.
Today, Telstra advised they had changed the Telstra ID for that email account - "We have detected a potential risk to your Telstra ID and believe your password may have been compromised. To protect your personal information, we have reset your password".
Doesn't specifically mention Qantas but one assumes it may be connected.

Unlikely to be directly connected. It's possible the hackers obtained your password through other means.

 

[AuSammy]

A lot of assumed cause::effect in this thread.

I just noted the last week has had the least number of spam emails for at least three months.

Coincidence or

[]

 

[Himeno]

Is that an Android thing? I can't see anything similar on iPhone.

I have calls from unknown numbers automatically diverted to messagebank. That cuts out the cr@p.

I don't use the Samsung/Android AI stuff (I have it all turned off). I don't use message bank, it is also disabled. I simply don't answer calls from numbers I don't know.

 

[ayebee]

I got the second email advising my details were involved.
So far no apparent change in the frequency or nature of scam emails or calls. According to the "pwned" website I have previously been in 4 breaches already. Annoying some of them are from accounts closed many years before.
I don't answer any calls from numbers not in my contacts (they can leave a vm if they really want to talk to me), and for voicemail I have a very short greeting without mentioning names etc that would normally be gone before the automated diallers connect to the scammer agent.

Post automatically merged: 55 minutes ago

I received the 2nd Qantas email regarding being impacted.
Today, Telstra advised they had changed the Telstra ID for that email account - "We have detected a potential risk to your Telstra ID and believe your password may have been compromised. To protect your personal information, we have reset your password".
Doesn't specifically mention Qantas but one assumes it may be connected.

are you sure the email was from Telstra ?

 

[JohnM]

I don't use the Samsung/Android AI stuff (I have it all turned off). I don't use message bank, it is also disabled. I simply don't answer calls from numbers I don't know.

The advantage of diverting unknown number calls to messagebank is that your phone doesn't even ring, so immediately there goes a distraction. When you look at the message and it's about 1 second long, hit delete.