The Virgin Australia Newbie Questions Thread

[AIRwin]

A bit unrelated but don't know where to ask... does anyone know the regos of the 777s Virgin will be wet leasing from Qatar?

Maiden flight according to FR24:

 

[AIRwin]

Maiden flight according to FR24:
View attachment 450086

Aircraft swap:

 

[Lucass]

I did a dummy booking, 28/42 business passengers on today's flight and about 120/312 economy seats booked. I thought it would be more full

 

[Jfaith]

I've redeemed a Virgin Australia Business Velocity reward (3 flights on the one booking) (I am platinum Velocity)

• Virgin Sydney to Brisbane 8pm (arrives 8.30pm Queensland time)
• Qatar Brisbane to Doha (9.55pm) (1 hour 25 minute connection)
• Doha - Europe

I'm quite nervous re: the layover being so short 1 hour 25 minutes in Brisbane, I know bags will be checked through however...

Question: Are Virgin able to put me on an earlier flight Sydney to Brisbane on the day by calling or at the airport (I'm aware fly ahead is available for platinum members however unsure if this will mess up my entire itinerary as it is a reward so not keen to call up before hand).

I've done this with Qantas before on a classic reward (Same itinerary) and on arrival at Sydney asked to be moved to an earlier flight at the airport as I was early which they did.

Thanks

 

[hedge]

Hi Team,
I assume that if I hold Aeroplan 50K (Gold) - it only entitles me to lounge access (and for a guest) - NOT any additional luggage allowance?

TiA

 

[serfty]

Hi Team,
I assume that if I hold Aeroplan 50K (Gold) - it only entitles me to lounge access (and for a guest) - NOT any additional luggage allowance?

TiA

It appears that is the only elite benefit listed for Virgin Australia on the Air Canada website ...

Aeroplan partners

www.aircanada.com

 

[JessicaTam]

I am having trouble making an award booking for my wife using my points. It errors out at the payment page. I have tried two computers as well as inPrivate mode.

Is it just me or should I be standing on one leg facing SSW?

 

[serfty]

I am having trouble making an award booking for my wife using my points. It errors out at the payment page. I have tried two computers as well as inPrivate mode.

Is it just me or should I be standing on one leg facing SSW?

Run of the mill ex Oz booking on VA*VA or something more exotic?

You could try killing all cookies/site data and clearing the cache.

At the very least the Velocity 'Phone lines open in just over 17 hours ...

 

[SYD]

I am having trouble making an award booking for my wife using my points. It errors out at the payment page. I have tried two computers as well as inPrivate mode.

Is it just me or should I be standing on one leg facing SSW?

Run of the mill ex Oz booking on VA*VA or something more exotic?

I mentioned here or on another thread having that issue booking SIN-SAI on SQ. Standard points + cash for the taxes and it wouldn't take my money. Tried multiple times over multiple days. No dice.

Called to book but they stuffed it up completely (incorrect names for both of us even though it was linked to my FF account!). So double check the details if you resort to calling.

 

[JessicaTam]

Run of the mill ex Oz booking on VA*VA or something more exotic?

You could try killing all cookies/site data and clearing the cache.

At the very least the Velocity 'Phone lines open in just over 17 hours ...

I mentioned here or on another thread having that issue booking SIN-SAI on SQ. Standard points + cash for the taxes and it wouldn't take my money. Tried multiple times over multiple days. No dice.

Called to book but they stuffed it up completely (incorrect names for both of us even though it was linked to my FF account!). So double check the details if you resort to calling.

Boring PER-MEL.

Fortunately another AFFer was able to book for me so crisis averted. Well, until I have to repay the points, that is!

 

[serfty]

Boring PER-MEL.

Fortunately another AFFer was able to book for me so crisis averted. Well, until I have to repay the points, that is!

Ahh ... a member of you family....

 

[JessicaTam]

Ahh ... a member of you family....

Yes, Uncle @straitman.

 

[SYD]

Boring PER-MEL.

Fortunately another AFFer was able to book for me so crisis averted. Well, until I have to repay the points, that is!

Are you OS? Maybe it wasn’t triggering or you weren’t getting a 2FA for the CC payment?

Although, in my case I tried multiple cards, browsers, apps…