Qantas Green frequent flyer tier

Not sure if this is a recent change or not, and I might have missed this before, but looks like you can no longer make Qantas Wine deliveries carbon positive (and thus getting a green leaf) for $1.
I added it to the charity donation in Dec and that worked…… tried again just now and it still looks like that works…. Not sure why?
Carbon positive delivery can also still be added for digital gift cards if I’m not mistaken.
 
Booked a reward ticket two months ago (DSC) and paid to offset carbon, though the booking is for July. I recall getting the green leaf a few weeks after paying, long before the actual flight, but I still haven't got mine this time. Should I contact QF at this point?
 
Booked a reward ticket two months ago (DSC) and paid to offset carbon, though the booking is for July. I recall getting the green leaf a few weeks after paying, long before the actual flight, but I still haven't got mine this time. Should I contact QF at this point?
Yes - the green leaf for flight offset should occur within a few days of paying for it. It’s not connected to the flight date
 
T&C say 8 weeks.

I also paid for an offset in March, points deducted immediately but no leaf forthcoming. Contacted QFF at 4 weeks, they were rudely adamant it would arrive before 8 weeks.

Tomorrow is 8 weeks and still no leaf. Will be submitting a complaint form about how it was handled.
 
And once the eight weeks is up, you'll then probably need another week to get the leaf and then wait 21 days for the option to select SCs or points before firing off the next complaint!

I redeemed my carbon offset on 21 December and it took until 21 March to get the status credits. Eight weeks for the green leaf to (not) show, a week for them to sort it out, 21 days for the reward option to (not) show, and a few days for that to get sorted out...
 
T&C say 8 weeks.

I also paid for an offset in March, points deducted immediately but no leaf forthcoming. Contacted QFF at 4 weeks, they were rudely adamant it would arrive before 8 weeks.

Tomorrow is 8 weeks and still no leaf. Will be submitting a complaint form about how it was handled.
They always say that.
It never comes through, and it always takes a lot of effort to convince them to help.
That's one of the things that Vanessa never fixed..
The system is shockingly dodgy and they can't be bothered to spend a cent fixing it.

They don't give a rats about customer service - the green tier is just there so they have something to fill in the blank space about sustainability on their annual report.

Try social media if they won't help you
 
I recently considered booking one of the "sustainable" hotels that gets you a green leaf.

There's no option to filter to only show sustainable hotels on the Qantas Hotels booking website, so I had a look at this list. There aren't really that many hotels on the list and it doesn't seem to have been updated since 2021. I also couldn't find anything on the Qantas Hotels booking page when actually booking the hotel indicating that you'd get a green leaf.

It does look to me a bit like the Green Tier program is not really being maintained or improved much any more.
 
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I recently considered booking one of the "sustainable" hotels that gets you a green leaf.

There's no option to filter to only show sustainable hotels on the Qantas Hotels booking website, so I had a look at this list. There aren't really that many hotels on the list and it doesn't seem to have been updated since 2021. I also couldn't find anything on the Qantas Hotels booking page when actually booking the hotel indicating that you'd get a green leaf.

It does look to me a bit like the Green Tier program is not really being maintained or improved much any more.
There’s a bunch of Accor properties in QLD (mainly BNE) from memory. For a non ALL Accor elite chaser, they’re probably an option but also if desperate for 50 SCs, it could make sense to forgo one ALL night.
 

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