Qantas Rewards Seats Booking Failed - flights disappeared?

[jlzrbm]

Earlier today I was booking 4 rewards seats to Bali in March 24.
I was at the end of the booking and my credit card decided to not work (joy of joys) - and then the booking timed out so I had to start again.
The seats, however, have not been returned to the inventory (even though I tried straight away). I think it unlikely that someone purchased four seats at exactly the same time (there's plenty of availability every day, except now for this specific day I need to depart).
Has anyone experienced this? How long does it typically take for seats to return to the inventory?

 

[kpro]

You'll likely find the booking in your "My bookings" page with a PNR. Just call up ASAP, quote the reference and pay.

 

[jlzrbm]

You'll likely find the booking in your "My bookings" page with a PNR. Just call up ASAP, quote the reference and pay.

No such luck unfortunately - no PNR and no record of the booking.
Weirdly it is still showing in my shopping cart, however when I click on it it doesn't work and starts the search again - showing the flights as unavailable.
I feel like if I call the call centre they're just gonna say they're not available - right?

 

[tassie6]

I had this once. Was about 8 hours and they came back to inventory. Could be less/more though. Would keep checking by the hour if possible

 

[jlzrbm]

So I caved and called the call centre - they were able to see the tickets on their side and booked them for me.

I was nervous they wouldn't be ticketed - although after plugging in my PNR on the Royal Jordanian website (a hack I've learned from AFF) it appears to have an 081- ticket number - so pretty happy with that! (Hoping I'm not missing anything!)

 

[MelbFlyer]

plugging in my PNR on the Royal Jordanian website

Once you see the e-ticket numbers in the RJ portal, you're safe.

 

[colt75]

I just had the same thing happen.
Didnt work at the end, now its disappeared. Could see it in my cart but couldnt book it.
So I removed it from my cart. Now just gotta wait for it ti come back on i guess

 

[LondonAussie]

This has just happened to me, I can see the flight I tried to book under "My Trips" if I click the shopping cart icon, but when I click the "Book Now" button it then gets an error saying there's no availability and tells me to search again. This doesn't remove it from the cart however and I can repeat this process...

Edit: after about 3 hours the availability returned and I was able to book.