Air NZ 'Touch of Gold' status match

[VPS]

Yes, i earned my 100 points with a BNE-AKL J trip last month

sadly I haven't been on any plane in over a year

 

[Beano]

Where are you seeing the ability to upgrade to works deluxe using a recognition upgrade online.

I get to the upgrade page and it's saying not upgradable.View attachment 283456

Tried to "upgrade" to Works Deluxe and saw the same message. I had to call the call centre. Gave up yesterday after one and a half hours then tried this morning. I was answered after 56 minutes and made my enquiry. I was put on hold while the staff member went to make an enquiry. The hold was followed by the survey, I gave a 1 for everything, and then cut off. Amazingly I was called back after about 10 minutes and the request logged. I'm keeping my fingers crossed.

 

[dsnzflyer]

Since being upgraded to full Gold through this promotion, has anyone received their full Gold pack mailed out? Do I need to ring up and request one?

Or if I request a replacement Onesmart card, will this card show my new Gold tier status on one side?

 

[Beano]

Tried to "upgrade" to Works Deluxe and saw the same message. I had to call the call centre. Gave up yesterday after one and a half hours then tried this morning. I was answered after 56 minutes and made my enquiry. I was put on hold while the staff member went to make an enquiry. The hold was followed by the survey, I gave a 1 for everything, and then cut off. Amazingly I was called back after about 10 minutes and the request logged. I'm keeping my fingers crossed.

Upgrade successful!!! There is already a "works Deluxe" review so I can compare. Did one many years ago when Koru Club was included, but not any more. Luckily I have Air NZ Gold for a couple of weeks more.

 

[henrus]

Since being upgraded to full Gold through this promotion, has anyone received their full Gold pack mailed out?

Yes but I was upgraded in August last year.

 

[Beano]

Yes but I was upgraded in August last year.

I did, but a while ago. I received my Gold tags.

 

[Beano]

Maintaining Gold until August 2023 but not because of status credits. I have flown but nowhere near enough to keep Gold with status credits, but still they have kept me at Gold, for now.