Given status rollover credits for
GOLD not
Platinum
No
auto status credit rollover - I did however get 250 manual status credits after emailing QFFF email address.
I was GOLD for most of last membership year - however in the last 4 weeks of the membership year, I attained Platinum, and was elevated 4 weeks before my current membership year finished.
When my membership year ended - I was Platinum.
As I had already attained Platinum, I was expecting status credit rollover for my current Platinum level to automatically rollover into the next membership year, capped at 40% of the number of status credits needed to RETAIN my current tier - ie. 500 status credits to RETAIN Platinum.
View attachment 280055
I was however only given 250 status rollover credits (the Gold benefit) - any idea's what's happening here...
Is this right...??