"There was a pricing error on your Classic Flight Reward booking"

[Peso]

Anyone received this recently? This was for a very old redemption for me (pre-pandemic), so it's surprising Qantas is going that far back to fix their mistakes.

 

[AFF Editor]

This article explains the background behind why you've likely been given a refund:

Qantas Refunds Incorrect Carrier Charges

Qantas will refund customers who were mistakenly overcharged when booking Classic Flight Rewards prior to October 2021 - possibly without even realising.

www.australianfrequentflyer.com.au

I noticed in September 2021 that Qantas carrier charges on some routes were higher than they should have been and have been working with Qantas since then to get it resolved. Qantas did fix this shortly after I contacted them, and they have now completed an audit and started contacting affected customers who were overcharged. It was due to the carrier charges being filed in USD instead of AUD on certain routes.

 

[AIRwin]

Wow you're a millionaire (in points)!

 

[sudoer]

Wow you're a millionaire (in points)!

I love that OP redacted the numbers but not the commas. Subtle!