Hi all
I received my new NAB Qantas Signature Rewards Credit Card in October. I have provided NAB with my correct QFF number in my application for the card (I am just looking at a copy of the submitted application!). Both statements received (Oct & Nov) tell me that I accumulated QFF points but none showed up so far in my QFF account.
I called NAB earlier this week and the operator told me that he can see my QFF number in the system but can't see any related problem. I asked him how he intends to solve this issue and the operator "did not know" and said someone will eventually call me back - which did not happen so far.
Has anyone else had this problem recently?
I received my new NAB Qantas Signature Rewards Credit Card in October. I have provided NAB with my correct QFF number in my application for the card (I am just looking at a copy of the submitted application!). Both statements received (Oct & Nov) tell me that I accumulated QFF points but none showed up so far in my QFF account.
I called NAB earlier this week and the operator told me that he can see my QFF number in the system but can't see any related problem. I asked him how he intends to solve this issue and the operator "did not know" and said someone will eventually call me back - which did not happen so far.
Has anyone else had this problem recently?