The ticket which you book with JetStar Asia lists all the conditions,
and it is a contract so to say....
for you I have dig up my old itinerary for SIN<=>HKG a few months ago
and the letter head have JetStar Asia's SIN address
Jetstar Asia Airways Pte Ltd.
Terminal 1, Singapore Changi Airport
PO Box 115
Singapore 918144
Registration No. 200403570D
and under terms and conditions there are :
2. Terms of Carriage: The carriage of a Passenger on any flight by Jetstar is, without exception, subject to:
· a Booking
· these Key Conditions of Carriage and our full Conditions of Carriage (available on request from our offices and on our website at
Cheap flights - Jetstar Airways)
·
Singapore laws, any international Conventions or other laws that may apply to the journey in question any specific directions given to a Passenger in writing, or orally by Jetstar staff, and the applicable fare rules.
In the event of any inconsistency between these Key Conditions and the General Conditions of Carriage, the Conditions of Carriage will prevail.
So I think you should see what rights you have under Singapore Law on this
and act on it, it seems it has NOTHING to do with Australia.