Very disappointed on my recent flight with delta they refused to even put me on the comfort plus upgrade list. I requested at check in, at the lounge and at the gate. They seemed to have very limited awareness of the delta/virgin arrangements, which goes against my previous experience where delta agents seem well versed in the arrangements.
At the check in desk the guy looked up on the computer and then asked why I should be put on the upgrade list lol. I told him due to me being a platinum member with virgin. Then after a minute of looking on the screen he says it's not possible, given what I paid for the the flight! Lol again. I didn't know that what I paid for the ticket even came into it.
At the check in desk the guy looked up on the computer and then asked why I should be put on the upgrade list lol. I told him due to me being a platinum member with virgin. Then after a minute of looking on the screen he says it's not possible, given what I paid for the the flight! Lol again. I didn't know that what I paid for the ticket even came into it.