elogic
Member
- Joined
- Oct 4, 2008
- Posts
- 148
I'm After some advice
I made a booking via a OTA for some flights , received a email confirming the booking from the OTA , booking reference from JQ showed as pending
I followed up today after checking my Amex showed the charge(was charged an extra $98.00 compared to the email confirmation and final amount on the website, no it wasnt a cc charge or currency charge )
At this point I was told the booking couldn't be finalized until I paid another $800.
I've contacted Amex to dispute the purchase charge being higher than agreed and the extra $800 to complete the booking
Any pointers as to who else to complain to ?
I made a booking via a OTA for some flights , received a email confirming the booking from the OTA , booking reference from JQ showed as pending
I followed up today after checking my Amex showed the charge(was charged an extra $98.00 compared to the email confirmation and final amount on the website, no it wasnt a cc charge or currency charge )
At this point I was told the booking couldn't be finalized until I paid another $800.
I've contacted Amex to dispute the purchase charge being higher than agreed and the extra $800 to complete the booking
Any pointers as to who else to complain to ?