Cancelling Tiger Air flights

[MikeG]

Due to a change of circumstances, I need to cancel flights from MEL-CBR later this month.

My understanding is tiger charges a $50 fee for the privilege of getting the taxes etc back.

What is the best way to do this? Over the phone, or is there a smarter way? It's for two passengers, so I'm guessing I'll get somethig back (hopefully).

Thanks
M

 

[Mattg]

If you paid more than $50 for the fare then call up to get a refund (minus the cancellation fee).

I recently had to cancel a Tiger flight but the original fare was only $40 so there was obviously no point paying the cancellation fee. I was going to just let it lapse but there was a schedule change, so I called up and got a full refund on the basis that the new flight time was no longer suitable.

 

[MikeG]

If you paid more than $50 for the fare then call up to get a refund (minus the cancellation fee).

I recently had to cancel a Tiger flight but the original fare was only $40 so there was obviously no point paying the cancellation fee. I was going to just let it lapse but there was a schedule change, so I called up and got a full refund on the basis that the new flight time was no longer suitable.

The two fares cost $163 total. I believe the refundable amount is the taxes portion only.

 

[Mattg]

The two fares cost $163 total. I believe the refundable amount is the taxes portion only.

The taxes won't be more than $50 each, so probably not worth it then? Might be best to give them a call and "enquire" about how much it would cost if you wanted to, hypothetically, cancel.

 

[MikeG]

The taxes won't be more than $50 each, so probably not worth it then? Might be best to give them a call and "enquire" about how much it would cost if you wanted to, hypothetically, cancel.

I wondr if you can transfer them to someone else?

 

[Mattg]

I wondr if you can transfer them to someone else?

There would be a name change fee unless you can give it to somebody with exactly the same name...

 

[AIRwin]

I was in a similar situation (with JQ) and decided to wait until closer to departure in case there was a schedule change. And my gamble paid off so I got a full refund in the end!

 

[MikeG]

Good call