Hey all!
I recently took advantage of a ridiculously low return flight price I saw on BYO Jet from PER to BKK for $108 return flying with Singapore airlines (Economy). I went through the process of filling out my details and making payment, and a few minutes later received a confirmation email confirming my booking with a PDF attachment. The email also contained the following piece:
"Please find attached your tax invoice and purchase details. We will send your Itinerary within the next few hours. This will contain greater details on your flights. Including:
"Please be advised that your transaction has been refunded and your booking is not confirmed.
Full refund amounting to AUD 108.07 will be processed to the original form of payment.
There has been an issue and we are unable to issue your ticket. We apologize for any inconvenience caused.
Kind Regards,"
I concede that it is most definitely an error fare. However, does anyone know what one's rights are in this situation?
Look forward to hearing your thoughts.
I recently took advantage of a ridiculously low return flight price I saw on BYO Jet from PER to BKK for $108 return flying with Singapore airlines (Economy). I went through the process of filling out my details and making payment, and a few minutes later received a confirmation email confirming my booking with a PDF attachment. The email also contained the following piece:
"Please find attached your tax invoice and purchase details. We will send your Itinerary within the next few hours. This will contain greater details on your flights. Including:
- Airline booking reference.
- E-Ticket numbers
- Baggage information
- Terminal information
- Meal information"
"Please be advised that your transaction has been refunded and your booking is not confirmed.
Full refund amounting to AUD 108.07 will be processed to the original form of payment.
There has been an issue and we are unable to issue your ticket. We apologize for any inconvenience caused.
Kind Regards,"
I concede that it is most definitely an error fare. However, does anyone know what one's rights are in this situation?
Look forward to hearing your thoughts.
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