So much for relying on American Express insurance for travel....
Stranded in Bali ATM as a result of the volcano. Amex have advised they consider this to be only a “travel inconvenience”, so provide no cover for accommodation or flights. Virgin have said they can’t get us out for days, and Amex have said the best we can hope for is “up to” $500, regardless of how long we are stuck here for.
Is this normal for travel insurance? I’d have expected to be covered for at least accommodation and perhaps alternative flights given ours have been cancelled.
Stranded in Bali ATM as a result of the volcano. Amex have advised they consider this to be only a “travel inconvenience”, so provide no cover for accommodation or flights. Virgin have said they can’t get us out for days, and Amex have said the best we can hope for is “up to” $500, regardless of how long we are stuck here for.
Is this normal for travel insurance? I’d have expected to be covered for at least accommodation and perhaps alternative flights given ours have been cancelled.