BKK Intl to Intl transfer - bags not tagged all the way

[JohnK]

One option could be to tag bags MEL-SYD-BKK and ask EK in SYD to be re-tagged to KUL.

 

[cmon0005]

One option could be to tag bags MEL-SYD-BKK and ask EK in SYD to be re-tagged to KUL.

Problem with that is not sure if EK will retrieve bags once they are automatically transferred from syd dom to syd intl.

 

[JohnK]

Problem with that is not sure if EK will retrieve bags once they are automatically transferred from syd dom to syd intl.

Good point. I've had bags re-tagged in the past but that may have been at transfer desks.

 

[cmon0005]

Good point. I've had bags re-tagged in the past but that may have been at transfer desks.

Sad isn't it, all because qantas adopted a cough policy, now i as a customer have to start threads on internet forums to figure out how i can do something as simple as checking a bag through. Sigh. :/

 

[JohnK]

Qantas? You're a joke.

I had a QF SYD-BNE booking followed by another QF booking BNE-SIN-BKK on EK/3K. In SYD they refused to check bags through. I've done it this way a few times before but this lot yesterday were beyond belief. Something about a 2:35am flight next day blah blah blah.

Awful customer service. And then I asked for help regarding infant daughter not on booking and they dumped that one too after I had to go to board flight.

They won't be getting Excel nomination from me but they'll get a complaint.