Woolworths backflips - QF points are coming back

[nlagalle]

I have no idea what a 'pesos' is in this context (WOW is an Australian company, it does not operate in Mexico), but your comment doesn't make sense in any case. No one is dictating what you buy. You have full choice in the matter.

Peso is commonly used to describe a poor currency, which is what the new WW dollars are... WW are trying to dictate what you should buy (buy token of the orange labels). If it was a proper scheme you'd earn on ALL purchases. But WW decides what you will earn on. If you believe otherwise you are really gullible.

The best value you can get from the new card is to not use it and wait for the bonus offers of cash back to get you into the store. This is just like the QFF points that they'd throw at you if you hadn't used your card under the old system. But now these enticements are MUCH more generous and instant.

Why should I have to wait? I shop every week, so now I voted with my feet and shop elsewhere. Shopping at Aldi the savings are instant.. Coles, well flybuys earns at better rates than WW Pesos too..

I stand firmly by my earlier considered statement:

"It is working for many people. But some dinosaurs just don't like change - even when its good for them."

Here's a link for you to find out more about WOW dollars (not 'pesos'):

https://www.woolworths.com.au/Shop/Discover/Woolworths-Dollar

But if you did actually mean 'pesos' as in the context of this article about Mexican garlic farmers, that may change everything:

Aussie growers ask if Woolies takes pesos

I don't know whether to laugh or cry at your statement. If you really think the scheme is so good, why did WW bring in a half baked FF solution? You really think the program is that good? c'mon who are you kidding here....

 

[nlagalle]

Did the bonus QFF points for people who hadn't used their cards for a while dry up...the answer you're looking for is no.

some people got bonus offers some didn't.. t

BUT Bonus aside, you still earned points on EVERY shop (over $30). take the bonus offers out of the new scheme and how well does it earn?

On that basis there's no credibility for you to compare the new WOW system. You have stated you don't shop much at WOW and therefore aren't aware of the benefits of the new system.

I am totally aware of the new "benefits". Just because I don't shop at WW now (note I still did some until the 31st)

it's a totally flawed scheme and it'll cost WW big time.

 

[straitman]

From what I have seen on social media, some people seem to think they have a god given right to earn FF points on everything they do......

It's a game, and the goalposts keep moving. Just need to keep up....

So you don't mind WW dictating to you what you should buy to earn some Pesos?

AS nlagalle says.

I have had several of the $10 etc extra offers and used exactly non of them as they were trying to push me in their direction not my direction.

 

[Dr Ralph]

I don't know whether to laugh or cry at your statement. If you really think the scheme is so good, why did WW bring in a half baked FF solution? You really think the program is that good? c'mon who are you kidding here....

I'm not kidding anyone. The facts are clear. As I've previously indicated I've done the calculations. I'm way ahead under the new scheme and hope it continues.

Enjoy shopping at Aldi, but please stop criticising people who have made an educated (as opposed to an emotional decision because they don't like change) decision to save money at WOW.

 

[nlagalle]

I'm not kidding anyone. The facts are clear. Enjoy shopping at Aldi, but please stop criticising people who have made an educated decision to save money at WOW.

you are kidding yourself if you think the scheme is better than the old. Ask yourself this. If it was so good to begin with, why did they basically have to offer/bribe everyone with $10 promos? Why did they back peddle and offer Qantas points again (but in a stuffed up manner again). They had botched promos on earning WW pesos but the same item was actually LESS without the orange ticket. People have noticed that the actual pricing of goods is more expensive too. Have you actually evaluated the costs?

Virtually no one is praising the scheme, from the customers to analysts.

Tell me this, once the bonus offers dry up? how much will you earn from your shops? The promos won't last forever, they'll taper off like they did with FF offers too.

 

[Dr Ralph]

it's a totally flawed scheme and it'll cost WW big time.

Thats one view. A better more considered view would be to look at the WOW share price today and then again in one years time. If it hasn't increased by at least 10% I'll be stunned.

 

[Punky]

So you don't mind WW dictating to you what you should buy to earn some Pesos?

Dictating? No, they make me an offer. I accept it, or I don't.

 

[nlagalle]

Thats one view. A better more considered view would be to look at the WOW share price today and then again in one years time. If it hasn't increased by at least 10% I'll be stunned.

I reckon it'll drop personally.. It's $24.50 now.

I'll be keen to see their sales figures in March. They reckon that FF points cost them 80 million a year.. The new scheme is around 500 million to run. tell me who does their accounting and said it was a good deal??

I'll ask you again, how many WW dollars will you earn when the bonus promos dry up?

 

[straitman]

Thats one view. A better more considered view would be to look at the WOW share price today and then again in one years time. If it hasn't increased by at least 10% I'll be stunned.

For Woollies sake I hope you are correct however I don't think so.

Personally I'll be stunned if it has increased by 10%+ and if it has then looking at the reasons will be interesting. Meaning has it risen on its own merit or has the whole market risen by a similar amount?

 

[nlagalle]

Dictating? No, they make me an offer. I accept it, or I don't.

So you don't accept or buy what they want you do buy, you don't earn anything. Unlike the old system you earned on every shop (over the $30).

Tell me again how this scheme is better?

 

[Dr Ralph]

Tell me again how this scheme is better?

You seem determined not to consider that people are actually benefitting from the new scheme.

Im sure I can't change you're view, but to illustrate why I have continually suggested I'm better off I offer the following figures. Since the change I've saved $195 dollars (in cash back/instant discount off shop). Under the old scheme I would have earned 125 QFF.

 

[nlagalle]

You seem determined not to consider that people are actually benefitting from the new scheme.

some people are benefitting because they are getting bonus offers. what happensWHEN they dry up? Thats the only reason why the scheme looks better. What if you aren't one of the lucky ones getting offers left right and centre?

Im sure I can't change you're view, but to illustrate why I have continually suggested I'm better off I offer the following figures. Since the change I've saved $195 dollars (in cash back/instant discount off shop). Under the old scheme I would have earned 125 QFF.

Ok and how much of that $195 was earned though the orange label? Or was it solely on bonus offers?? because bonus offers are not the norm. how much will you "save" without them? and how much more are your groceries costing?

 

[mannej]

I'm not kidding anyone. The facts are clear. As I've previously indicated I've done the calculations. I'm way ahead under the new scheme and hope it continues.

Enjoy shopping at Aldi, but please stop criticising people who have made an educated (as opposed to an emotional decision because they don't like change) decision to save money at WOW.

Sorry Dr Ralph, it is educated decision with your set of circumstances only. There is plenty of evidence out there to suggest that not everyone saving money with the new WOW loyalty scheme. Overall the facts are not so clear.

To suggest these people aren't using factual evidence in their criticism of the program is failing to take into account the bigger picture.

 

[MEL_Traveller]

So you don't mind WW dictating to you what you should buy to earn some Pesos?

It's like the weekly catalogues. They have selected items on special. If you don't buy the items on special you're not going to save money. Does that make the catalogues a scam and worthless? Of course it doesn't, but it's the choice of the customer to switch brands that week if they want to save money.

Same with the orange tickets.

Sorry Dr Ralph, it is educated decision with your set of circumstances only. There is plenty of evidence out there to suggest that not everyone saving money with the new WOW loyalty scheme. Overall the facts are not so clear.

Same answer as above.

I've received one or two 'bonus spend' offers - but i never spend that much ($100) in a transaction, so I haven't been eligible. But I have gained my $9 woollies dollars simply by choosing orange tickets when they have been on an item I am happy with and at a good price (the orange ticket either brings the price below what is normally charged, or is the same price but offering 'x' amount rebate).

I've almost got my first batch of 870 QFFF points for well under $100 spend. Impossible under the old scheme. Even if I don't go down the path of QFFF points, the $ saved would buy me a MEL-SYD ticket on my carrier of choice much faster than a couple points here and there under the old system.

This is all spend without any bonus 'spend $100' offers to get a rebate.

 

[prozac]

I cannot get WW to acknowledge and pay points for an online shop early December. When I call WW I get the response that they do not pay any QFF points for online shopping. They've lost me.

 

[nlagalle]

It's like the weekly catalogues. They have selected items on special. If you don't buy the items on special you're not going to save money. Does that make the catalogues a scam and worthless? Of course it doesn't, but it's the choice of the customer to switch brands that week if they want to save money.

Same with the orange tickets.

Not really. Base it on the old scheme.. you spend money you earned a reward (QFF points). the new scheme, you don't buy an orange ticket item you won't earn anything. That's without getting into the detail of the lack of orange ticket items (I didn't see one the last time I was in WW and it's a common complaint on the social media pages), the fact the prices are inflated to cover the "cost" of giving you the WW scheme.

if the scheme was as good as a few of you here seem to think it is, why are so many people complaining? why did WW hastily add back QFF points? because they thought the public would be suckered in by their new scheme, but they saw through it. go have a look at the flood of complaints over on facebook.

 

[MEL_Traveller]

... the fact the prices are inflated to cover the "cost" of giving you the WW scheme.

This is true - well it was initially. There looked to be some teething problems and woollies added the savings before taking them off again. That wasn't cool.

But I haven't seen any of those recently, or if they are there, easy to avoid.

The only orange tickets I buy are either because (a) the final price after orange ticket is lower than the regular price, or (b) the price with orange ticket is the same, but I get $ back.

But I have to be prepared to buy Pine-o-clean instead of Ajax, or Mortein instead of Raid (ie products which are essentially same same with no reduction in quality).

Sure I might not earn points on every spend, but the points from every second or third spend are far outweighing the one or two points I would have usually gained on each spend.

Why are so many people unhappy? Probably a mixture of not liking change, and not understanding how to make the most of the system. Same with FF programs. If you were casually looking to redeem your points for a first or business class award you'd be sorely disappointed. In order to make the program work you have to know when awards are released, and how to look for space on alternative routings.

Did Woollies add points back because people 'saw through the scheme'? It might have been that some people didn't want to see the benefits.

 

[nlagalle]

This is true - well it was initially. There looked to be some teething problems and woollies added the savings before taking them off again. That wasn't cool.

teething problems? I think it was there intention all along - bump up the price to cover the cost of the "reward" but they got caught out.

The only orange tickets I buy are either because (a) the final price after orange ticket is lower than the regular price, or (b) the price with orange ticket is the same, but I get $ back.

But I have to be prepared to buy Pine-o-clean instead of Ajax, or Mortein instead of Raid (ie products which are essentially same same with no reduction in quality).

Sure I might not earn points on every spend, but the points from every second or third spend are far outweighing the one or two points I would have usually gained on each spend.

So have you priced whether said item is actually cheaper at say Coles? We know it will be cheaper at Aldi, so taking into account at Coles you'll always earn flybuys, and it's cheaper (plenty of cases where this is fact).

Why are so many people unhappy? Probably a mixture of not liking change, and not understanding how to make the most of the system. Same with FF programs. If you were casually looking to redeem your points for a first or business class award you'd be sorely disappointed. In order to make the program work you have to know when awards are released, and how to look for space on alternative routings.

Did Woollies add points back because people 'saw through the scheme'? It might have been that some people didn't want to see the benefits.

it was a detrimental change - no other way to describe it. Sure some people got targeted offers so it appears to them they are doing better, but what happens when those offers dries up?

I cannot see any benefits with the new scheme. You earn piddly pesos on some items that WW wants you to buy, if you are lucky you might get a bonus offer. Compare it to Coles where you earn flybuys on all your shopping plus bonus offers, who's in front? surely you cannot say this scheme is better than Flybuys???

 

[drron]

some people are benefitting because they are getting bonus offers. what happensWHEN they dry up? Thats the only reason why the scheme looks better. What if you aren't one of the lucky ones getting offers left right and centre?



Ok and how much of that $195 was earned though the orange label? Or was it solely on bonus offers?? because bonus offers are not the norm. how much will you "save" without them? and how much more are your groceries costing?

On the other hand I got very few WW offers under the old scheme and personally I would shop at Coles.
Since the change I have had an offer most weeks-and no they don't tell me what to buy.The offers have been to spend $30 and get $5 as well as spend $40 and get $10.I decide what to spend my dollars on.Along the way I have picked up about $10 from orange label products but I in fact didn't know they were-items I was going to buy and usually definitely on special.
I did not take up the spend $190 and get $30 as I wouldn't normally spend that much but had I that would give me more value than under the old scheme if the offer was less than 1500 points if you spend $190.Plus that calculation is at the upper end of my valuation for QFF points.

The bigger picture also is that probably the majority of WW shoppers got very little value out of QFF points.This program for them will be no worse.AFFers are a very small minority of the general population.

 

[Dr Ralph]

it was a detrimental change - no other way to describe it.

There is very clearly another way to describe it, as others have already pointed out. It's just that you've chosen not to see or accept it. If you're happy at Aldi there's no need to continue to criticise other people's views.