- fix the website as others have mentioned
- keep the existing Velocity tiers but introduce lifetime status
- more meaningful benefits for Platinum?
- better seat allocation process to create more empty spaces around elite status pax
- remove the need to contact call centre for benefits that are just part of the profile e.g. TWO41. (It makes sense that at first this might need manual processing, but the code has been with us for years now)
- keep the existing Velocity tiers but introduce lifetime status
- more meaningful benefits for Platinum?
- better seat allocation process to create more empty spaces around elite status pax
- remove the need to contact call centre for benefits that are just part of the profile e.g. TWO41. (It makes sense that at first this might need manual processing, but the code has been with us for years now)