Wifi - First Class....complimentary or not?????

[jad01]

Hello
I wonder if anyone can answer the question of WiFly internet in First Class with Etihad.
Originally I was of the understanding that it was complimentary in First and on my flight BNE-AUH (EY485 on 787-9)I received a complimentary log in code.
However on my next sector (again in First) AUG-CDG (EY37 on A340-600) I asked the flight attendant about the password for internet and she looked at me like I was trying to sell her human slaves on the black market and told me that you always have to pay for it.

The cost is reasonable so I paid it but it is more an issue of product consistency.
So does anyone know....is it complimentary? is it only complimentary on specific sectors or aircraft type?


JASON

 

[djchuckles]

From my understanding it's not free anymore. Which I think is pretty poor for F. They still give out a welcome card saying it's free even though it isn't!

 

[MrJetset]

As above, it used to be free but is no longer.

The crew do have free cards which they can hand out at their discretion.

 

[zainman]

Not free anymore..

 

[mark4217]

I was on EY 485 on the 2nd Sep and was given free WiFi card soon as I sat down??. Got the free WiFi card on the way back on EY485. I never asked for it, never used it, but it was offered.

 

[tinkybelle]

I just did 4 first flights not given any cards at all.

 

[Cruiser Elite]

How was the performance for those who have used it?

 

[zainman]

How was the performance for those who have used it?

It's fine for Whatsapp, email etc. No torrents or anything like that

 

[qake]

Given free code in J on EY485 from BNE AUH 11/9 but couldn't get it to work despite quite specific instructions. Nothing on legs AUH IST or CDG AUH AUH SYD on return 4-5/10.

 

[RooFlyer]

Not free last week on the A380, F apartment (which I found a bit disappointing!!). About US$11 for 2 hours - pro rate cheaper for longer periods. I found the speed quite OK for web browsing and e-mailing, including attachments.

I didn't try it, but the sheet that explains the wi-fi procedure also suggested you can make GSM phone calls. Definitely a retrograde step!!

 

[smit0847]

I find it bizarre that when theyre charging $10,000+ for the fare that they expect F pax to pay a fee on top of that for wifi. Why not roll it into the fare cost? Not everyone is going to use it+!