I'm flying J soon on QF with a codeshare flight number. I tried to preselect my meal using the Q-Eat service which I have previously found to be excellent. It was not in my MMB. I call the WP help desk and the answer I finally got was that this service is not offered for codesahre tickets because BA chose not to use it. Why Qantas? I use MMB on the QF website. I select my seat on the QF website and do everything else on the QF (& not the BA) website. So why remove this functionality? QF have made a big deal of this service yet I cannot use it when flying QF. I have not seen an asterix stating not available for codeshsre on QF aircraft. Surely offering it to everyone would be a way to show pax who have not flown QF some of the benefits of flying QF and giving them an opportunity to experience this and, just maybe, consider QF next time?
Short-sighted policy and not pax-friendly. Also as both are OW why make a difference when the OW ethos is to streamline services across teh alliance?
Short-sighted policy and not pax-friendly. Also as both are OW why make a difference when the OW ethos is to streamline services across teh alliance?