My partner and I are travelling to the UK to visit his elderly uncle in June. We booked using Qantas frequent flyer points but the flights are on Emirates flights, and we are stopping in Tokyo for a night on the way there and Dubai for two nights on the way home. My partner is a Qantas Club member and we thought we'd be able to use the Qantas or Emirates lounges on our travels, however after we'd booked the flights, the agent said because our flights are not Qantas code share flights, we are not able to use any lounges.
Have we been given the correct information? It seems strange that we're booked through Qantas, using Qantas points, are a member of the Qantas Club, had no choice in the carrier, but can't access any lounges.
Have we been given the correct information? It seems strange that we're booked through Qantas, using Qantas points, are a member of the Qantas Club, had no choice in the carrier, but can't access any lounges.