have a couple of post of interest to me that i'd like some feed back on.
made a booking at hilton at the last minute, was 4hrs before arrival
looked online to make a booking, only wanted the cheapest basic room as we were expecting to arive after 9pm, so only need to sleep not enjoy.
no availability online, checked a couple of sites after hilton direct site, still nothing
thought about going to an ihg property but they were too far as far as we were concerned.
so i rang the hotel direct, as i sometimes do because they do offer better prices then online, anyway,
ask for the 'cheap' basic room and was given the ok, so i was a little shocked.
then went on to my profile, because the partner wanted a cheap upgrade to bigger and better (im using my wifes profile to post, i know her password, cant remember mine and couldn't be bothered to have a new one sent). no upgrades available, was a bit disappointed, and worried just a tad, so arrived at the hotel, we have stayed there in the past and i am currently gold, ask at the desk for an upgrade, and the reply was, you are already upgraded to the highest possible room.
my take on this was:
im gold
past stays (about one to two times a year for past 5 years)
no cheap rooms available
'may as well fill all the rooms' mentality
my question, has extermely similiar situations happened too you; couldnt upgrade because you were already upgraded
what is your opionions on this situation, was way back in September
made a booking at hilton at the last minute, was 4hrs before arrival
looked online to make a booking, only wanted the cheapest basic room as we were expecting to arive after 9pm, so only need to sleep not enjoy.
no availability online, checked a couple of sites after hilton direct site, still nothing
thought about going to an ihg property but they were too far as far as we were concerned.
so i rang the hotel direct, as i sometimes do because they do offer better prices then online, anyway,
ask for the 'cheap' basic room and was given the ok, so i was a little shocked.
then went on to my profile, because the partner wanted a cheap upgrade to bigger and better (im using my wifes profile to post, i know her password, cant remember mine and couldn't be bothered to have a new one sent). no upgrades available, was a bit disappointed, and worried just a tad, so arrived at the hotel, we have stayed there in the past and i am currently gold, ask at the desk for an upgrade, and the reply was, you are already upgraded to the highest possible room.
my take on this was:
im gold
past stays (about one to two times a year for past 5 years)
no cheap rooms available
'may as well fill all the rooms' mentality
my question, has extermely similiar situations happened too you; couldnt upgrade because you were already upgraded
what is your opionions on this situation, was way back in September