mitwg
Member
- Joined
- Nov 11, 2012
- Posts
- 340
Hi Amex gurus, hoping to get some clarification on this.
So currently, my Amex personal portfolio is:
Platinum charge card
Platinum reserve card
Platinum edge card
At the moment, the charge card and the reserve card is tied to the same MR pool so whatever I spend on either card gets pooled. However, the edge card points goes into a different MR pool.
I emailed Amex this morning to see if this can be fixed and they told me to call the customer service line because this can be fixed. So I just spoke to platinum services and the answer I got was that the two MR accounts can't be pooled because one is an MR ascent premium and the other is an MR ascent account. I was actually surprised to hear this answer because:
1. The reserve card isn't an ascent premium card either, it just happens to be linked to my charge card
2. I swear I heard of people linking some different tiered cards together (although not 100% on this)
I think regardless of this ascent premium/ascent difference, the bigger difference is probably the way that the points accrue (3x on restaurants for the charge vs. 3x on supermarkets for the edge). So if they told me that this different points earn structure was the reason why the two MR accounts cannot be combined, it would have been easier for me to understand the issue.
So I guess my question is, has anyone managed to link all 3 cards into one pool? Or alternatively, linked a plat edge with a plat charge so the edge card gets enrolled in ascent premium too?
So currently, my Amex personal portfolio is:
Platinum charge card
Platinum reserve card
Platinum edge card
At the moment, the charge card and the reserve card is tied to the same MR pool so whatever I spend on either card gets pooled. However, the edge card points goes into a different MR pool.
I emailed Amex this morning to see if this can be fixed and they told me to call the customer service line because this can be fixed. So I just spoke to platinum services and the answer I got was that the two MR accounts can't be pooled because one is an MR ascent premium and the other is an MR ascent account. I was actually surprised to hear this answer because:
1. The reserve card isn't an ascent premium card either, it just happens to be linked to my charge card
2. I swear I heard of people linking some different tiered cards together (although not 100% on this)
I think regardless of this ascent premium/ascent difference, the bigger difference is probably the way that the points accrue (3x on restaurants for the charge vs. 3x on supermarkets for the edge). So if they told me that this different points earn structure was the reason why the two MR accounts cannot be combined, it would have been easier for me to understand the issue.
So I guess my question is, has anyone managed to link all 3 cards into one pool? Or alternatively, linked a plat edge with a plat charge so the edge card gets enrolled in ascent premium too?