Upgraded with points - now have to change flight

[Danwatto]

Hi All,

Simple question that's hard to find the answer:

Work has booked flights for me in Economy.
I upgraded to business with points.
Now work has to change the flight (same day, new destination and time).
The flight is tomorrow morning, less than 24 hours away.

Have I lost my 16,000 points? or will they get refunded or the upgrade carried over to the new flight?

Thanks!

 

[dmitri]

It's best you call the company you are flying with ASAP.

 

[Danwatto]

It's best you call the company you are flying with ASAP.

It's Qantas.

Maybe I should call their FF line

 

[Danwatto]

Damn, anything under 24 hours they take the points off you.

They said I lose the 16,000 points totally and my new flight will become Economy...

Expensive! Next time I will refuse work if they ask to change at short notice again.. lesson learned.

 

[Ewing]

They used to let you keep the upgrade if there was U class availability on the new flight.

Another enhancement I guess

 

[Danwatto]

I think they are treating it as a new flight - and crediting the old one towards the cost.

Because initial flight was 2 leg, new flight is 3 legs.

Only consolation is I'll get more status credits out of it.. but I didn't have to use points.

Other lesson learnt - I'm not upgrading work flights anymore as I have no damn control. Will save points for private flights.

 

[eosphoros]

They used to let you keep the upgrade if there was U class availability on the new flight.

Another enhancement I guess

They still do this. OP said that he was directed to a new destination. IME they only let you keep the upgrade if you are routing the same but are simply requesting a different date/time.

 

[Danwatto]

I wonder if I can beg the checkin girl for a free upgrade. Never had one before but at least I have a reason now

 

[Ewing]

They still do this. OP said that he was directed to a new destination. IME they only let you keep the upgrade if you are routing the same but are simply requesting a different date/time.

Totally missed that.

That'll serve me for reading forums when I'm tired after work

 

[get me outta here]

Also, best not to address to her as a 'checkin girl'.

I wonder if I can beg the checkin girl for a free upgrade. Never had one before but at least I have a reason now

 

[Danwatto]

Checkin hot chicky babe might work better

 

[Ben_F]

Checkin hot chicky babe might work better

Dame Check-in Chick?

 

[Princess Fiona]

Might not work if she is a he and/or is unimpressed with old, sexist chatter.

Hope you enjoy 54 E

 

[Ben_F]

Might not work if she is a he and/or is unimpressed with old, sexist chatter.

Hope you enjoy 54 E

I tend to find turning up the queen in my case helps me here and there, but never managed an op-up (to be fair, I've never asked)

 

[PepsiMax]

try and see if qantas can maybe sweeten the situation over by offering maybe a few first class lounge passes or business class lounge passes