WTF?? Are they screwing with me? Balance transfer + points?

[evangelionpunk]

Hi yall

Spoke to Citibank just then and im thinking im being screwed.


1st Their ONLINE BALANCE TRANSFER doesnt seem to be working.
2nd Customer Service was quoting me 18.5%pa for Balance transfers
3rd Then when i drilled her more she said oh will i can still do it for you o on the 6.9%pa but no rewards points.


Now.

Ive got a gold card and i was under the impression when they sold the deal to me that my balance transfers are PERMANENTLY @6.9%pa and earns rewards points!

However the special 4.9% balance transfers they had would not accrue any rewards points.


Now im being told the STANDARD rate is 18.50% on Balance transfers and that the 6.9%pa was a "special rate offered when you opened your account"
then she "oh well because you recently opened your account i could still do that for you"
then when i told her the special was 4.9% she said"i could do that"


WTF???

I want my Balance transfers with REWARDS POINTS @6.9%pa.

6.9%pa i thought was our standard rate for all balance transfers permanently on Gold cards

Are they screwing me?

 

[Rick93]

They "screw" us all!

I've found, that you have to "screw" them back, in order to get what you want.

Tell them, that if you don't get the 6.9% etc. ... you will close the account.

The best deal I've had from CB, is 6.9%pa & 2:1 balance transfer points.

But they weren't going to 'give' it to me without asking / pushing the point.

"screw" 'em for all you can get!!!

regards,

 

[ANDREWCX]

Didn't they change the rules a few months ago so that nobody gets points for balance transfers? Please let us know if you manage to get any points from a balance transfer.

 

[Guest]

also if u do balance transfer requests through their website you will be hit at the ~18% rate instead of any promotional rate they may advertise on the front page.

so make sure that if you use this feature you do it with an offer or coupon!