Forg
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- Jan 25, 2017
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The ‘plane is normally a very good indicator towards how the seats’ll be arranged.Ah, so it is about the seat, not the plane.
Occasionally you can cop a replacement aircraft & be stymied!
The ‘plane is normally a very good indicator towards how the seats’ll be arranged.Ah, so it is about the seat, not the plane.
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Both but from the user experience perspective.Are you talking about the aircraft themselves or the seating configurations/types of seats that airlines are installing inside them?
Well here's a live example.Forgive my ignorance but what exactly makes one plane nicer than another and how is it noticeable to an average flyer? I assume we're talking about the plane itself and not the seat.
You can select Window or Aisle, not that helps your situation. I wouldn't be happy either with what they're offering.Oh, and I forgot to mention that I could select seats on the A220, but the Dash-8 does not allow for seat selection in advance.
Well here's a live example.
I had booked a Y trip MEL-CBR for November. It was in an A220. I got notified yesterday of a "change to your flights" and the change is that this flight will now be leaving MEL 10 minutes later, in a Dash-8. To say I am not happy would be to minimise my absolute displeasure at this bait and switch. A Dash-8 (a noisy turbo prop with very cramped and uncomfortable seating that is bad enough between CBR and SYD) is a way, way, way worse aircraft than an A220 (a nice modern jet with comfy seats).
So I thought I might try for a different flight, using the involuntary nature of the flight change to allow me to make a free change. Then I found out that all the flights that day, Saturday 15 November, between MEL-CBR are now on Dash-8s. I couldn't believe it so I called, got the holy grail of Hobart, and my lovely customer service rep checked and double checked and it's true, they are all Dash-8s that day.
I was offered the chance to take a jet - either the day before or the day after. But I need to be home and don't want to incur extra hotel costs, so in this case, schedule trumped aircraft type. But I am still not happy.
Not making me feel better @ForgI guess a Dash-8 has a random number of rows & a random number of seats per row, who knows, the people building them obviously just hammered & glued random bits of aluminium together.
I can understand the decision in that situation.I did the exact opposite. Finished up work a little earlier in CBR needing to head to MEL. Was on the A220 (front row of Y too) but decided to move to a flight 50 minutes earlier which was a Dash-8. Just wanted to get to my next hotel and be done for the day.
A Dash-8 (a noisy turbo prop with very cramped and uncomfortable seating that is bad enough between CBR and SYD) is a way, way, way worse aircraft than an A220 (a nice modern jet with comfy seats).