When it goes wrong...

[turtlemichael]

I'm currently in NYC trying to leave. I arrived on what was one of the best flights I've ever had, QF107 at the pointy end, to find that my and x million others AA flights had been disrupted by the FAAs reinspection orders for MD80's.

My DONEx flight for LGA-ATL for tomorrow is cancelled and, after 2 hours following instruction to call AA, was told because it's a paper ticket I have to go to the airport. Subsequently told that I could speak to the RTW desk, where the ticket was booked, so I'm now waiting for them to re-open. If I can't be on a flight in the next 48 hours I'd love to abandon the leg and make my own way to ATL (other airline, rental, train) but that will have severe consequences for my ticket which still has 14 segments to go.

Not having AA status makes things a lot harder I fear.

Any thoughts much appreciated. I just want to get to ATL and get on with my trip.The aternative of cancelling/changing hotels/ meetings/rental cars/ plans seems not attractive. Grinning and bearing it seems high on the list at the moment.

 

[Mal]

Have you tried calling other AA numbers? Eg the UK number? Perhaps their desk can do something more for you.

 

[turtlemichael]

Have you tried calling other AA numbers? Eg the UK number? Perhaps their desk can do something more for you.

Not yet. Was only told of the cancellation last night here. RTW desk opens 30 minutes so I'll start there today.

 

[drron]

Tomorrow morning AA423 JFK-MIA is an AB6 then AA1762 MIA-ATL is a 738-maybe those are still flying.
If no luck I have always dealt with the midtown ticket office at 360 Lexington and they have been very helpful.
There is another office at Columbus Circle but I have not used them.It probably is a shambles at the moment but just maybe a personal appearance may help especially if you are not yelling as those from LOFTAP tend to do in a crisis.

 

[turtlemichael]

Thanks both. The RTW Desk has put us on what they say was the only available option - a Delta flight 7 hours earlier in coach. Process now is to change the tickets, which we'll do this morning at Lexington, and get a seat allocation at Delta at LGA tomorrow. For some reason, the agent also split the ticket to separate record locators for each of us so I hope that is not an issue at some point. There goes the day doing touristy things but what can ya do !