What's your Uber Passenger rating?

[ozjuice]

I'm still a 5...I must be an awesome guy!

 

[Deleted member 29185]

I had an Uber driver tell me many drivers are starting to be picky with the pax. rating. I'm not sure if that is correct or not. I was a neat 5 then dropped to 4.97 and I now see I'm at 4.98. Of course, I'm perfect, so I'm not sure where that .02 went!

 

[RooFlyer]

5 after 5 rides. Do ratings gathered only in Australia transfer to when you use the application in, say, Europe?

 

[Happy Dude]

Maybe he was a disgruntled ex-cabbie and he's part of a ploy to get all riders kicked of Uber thus forced back to taxis where the drivers can resume their cough service without fear?

 

[The man with no name]

Until reading this thread I was unaware that I had a rating on Uber. Armed with this news I discovered my rating is a somewhat disappointing 4.69 after 84 trips. Having been aware that the rating I give to my Uber driver has consequences to his/her livelihood I'd given all but one, a dangerous driver, the full five stars. Now that I realise that despite being always friendly with my drivers I have received at least a few bad ratings, I too will be more critical of their performance.

 

[Milboo]

I’m a bit peeved - my rating has dropped to 4.90 following 1 of 2 trips I took last week. First trip was a whole 9mins and he was actually a hire car. Perhaps he was annoyed I wasn’t waiting outside but he pulled up 90 seconds after I booked and it said the nearest car was 6 mins away! I think he choose to take the fare down a fare class from his usual hence why he popped up so close. But I was out there in about a minute.

Other trip the driver gave me a 5 in front of me. He was actually someone who organised travel tours back to South Africa so we had an awesome chat.

 

[odysseus]

5 after 5 rides. Do ratings gathered only in Australia transfer to when you use the application in, say, Europe?

Yes they do (assuming you're using the same account).

 

[Mrmaxwell]

Hope you 1 starred back, if it was a smooth trip as you describe.

I did. As I a rider who knows what a good rating means. My main use was in Manila during work trips but now Uber PH has been sold to Grab so who knows what will happen.

The new app update is annoying, eg when I request an Uber and I see the car is over 10mins away and dropping off another ride, when I cancel the app says you might be charged as the driver is on their way to you already - um no you just said they are still dropping off another rider?

 

[Pushka]

I’m 4.76 after around 30 rides. I was 5 until one guy - I know the trip, and he was a dead beat. I rated him 4 before I saw my rating score.

 

[yld200]

Have been using Uber a bit the last few weeks in Australia and Asia. Started off as a 4.67 early March and now a 4.5. Don't understand why it's gone down so much - I always wait for the drivers outside, am always polite and ask how they are and continue to converse if it flows but normally keep to myself. Have always given drivers a rating 5 but obviously haven't been receiving the same in return.

 

[Bolthead]

Just so you know the latest Driver update to the app now defaults all riders to 5 star... If the driver decides to rate you less than 5 he has to give a reason (like the passenger). I always give 5 stars. You have to do something pretty bad for me to rate you less than 5.

 

[G00r]

even if the drivers name was Mohammed!

Could you expand on that?

 

[Deleted member 29185]

Could you expand on that?

Yes, but there is no need. The post you selectively quoted was clear enough to convey my intended message.

 

[Dan_]

I am 4.78. Considering I usually use this service when I am quite inebriated, I am surprised it isn't lower.

 

[harvyk]

Well I have just given my first less than 5 star review of a driver. There was several times that I wondered if we would stop in time or if we where about to hit another car, took corners way to fast, basically drove like a racecar driver, but without the talent.

If it was a taxi I probably wouldn't have put in a complaint, but no qualms in pressing a rating button.

 

[liamsal]

4.91, been using it since Dec 2014 and have used it in several different countries. Sometimes I'll catch it home from a big night out and have to check my receipt to see when and how I got home. I feel sorry for these drivers because I have no idea what we conversed about on the trip home!

 

[jas0nt]

Had an interesting conversation with a driver last night about passenger ratings. He was saying that a lot of ex-taxi drivers have a tendency to give low ratings to people who take short trips as a means of identifying these people prior to accepting a job. The more short trips you take the more likely you are to be given a lower rating which will obviously lower your overall rating. So then when your rating flashes up on the screen when the job comes through the driver will use that to judge the likelihood of the job being a short one.

As a driver I have never heard of this but then I only drive one day a week and don't participate on any of the uber forums. Personally I just accept everything.

I don't really see the logic in Uber drivers discriminating too much about passenger ratings. If an Uber driver forgoes a 4.5* passenger, they're the ones indirectly paying through lost opportunity cost, expenses (in driving around driving around aimlessly) and their diminishing hourly earnings. Underutilisation is a massive cost to taxi/Uber drivers, so it's in their inventive to maximise it. Logic would suggest they should accept that passenger and the balance of probabilities which suggests the passenger will be probably be okay - I highly doubt a Uber driver could discern between a 4.5* and a 4.8* passenger anyway...

But again, this is fully dependent on your location and the supply of Uber drivers vs. passengers. Most Uber drivers in my city typically complain of a quiet day especially during 11-3 so I don't think they're in a position to be too picky.

 

[Deleted member 29185]

I'm still at 4.97 where I've been for some time after being uncerimoniously dumped from a 5, which I was for quite a while. No idea why and I doubt it will ever cause an issue as no one remains perfect forever!

 

[Ausbt]

4.73. No idea why - I've rated all successful trips 5. Naturally I've had drivers cancel on me or make fake trips, for which I've been credited back by Uber. Maybe they were successful in both lying about the trip to steal a fare AND giving me no stars as well, gee how low can you be?

 

[Bolthead]

4.73. No idea why - I've rated all successful trips 5. Naturally I've had drivers cancel on me or make fake trips, for which I've been credited back by Uber. Maybe they were successful in both lying about the trip to steal a fare AND giving me no stars as well, gee how low can you be?

Drivers have to rate so you can't have a zero star rating. I am a 5 star passenger and 4.96 driver. Everyone gets a 5 star from me and you have to do something really bad to get lower which is very rare. The other issue is as a driver you might make one little mistake or the previous passenger left some rubbish in the back seat and the next passenger gives you a rating lower than the offense deserves. I am sure that happens when drivers rate as well. The important thing is not to take the rating system to heart as it is full of flaws and is not perfect.