Do you already have the required points in your account? I believe options are greyed out if you have insufficient points.
Hi all,
Just signed up for the 110K points yesterday and was trying to find some insight into velocity redemptions so thought I'd post here [mods please feel free to move this post if there is a more appropriate location for this question].
Trying to find flights from MEL - EU next year in May/June 2016 and it seems that all the Business Saver options are either sold out or greyed out and not selectable? Is this common? Is there a timing issue to be aware off when looking at a velocity redemption? Would love to take EY from Melb to EU but can't seem to find any availability. Any thoughts or insights around this? Thanks
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Ideally AMS but not fussed as long as I'm positioned somewhere in Western EU and happy to LLC from there if required. I tried AUH as well but all I'm seeing is this:
View attachment 52928
If you can see the points it's able to be booked, albeit if it's greyed out your balance is short.
However the normal business redemption 800K+ shows up as available?
So having run through a dummy booking I can answer this -- it shows as available as you can use points + pay and adjust the slider. The minimum amount of points required to make these bookings is 10,000.