What shoud Jetstar have done in this situation?

[jb747]

Such as with DXB and EK414. It seems EK will do anything to get 414 going because if it departs more then 10 minutes late, it won't get to SYD before curfew.

Strangely, on flights like that, missing passengers never have checked luggage.

 

[artemis]

I have been told in the past by QF staff that they don't routinely offload bags on domestic flights for fail-to-board, although that was quite a long while in the past, so it could easily be different now.

I've wondered about how often passenger and bag don't travel on the same flight. Afterall, surely the security risk is the same for the bag to fly ahead on a non-boarded passenger as it is to follow a passenger as misplaced luggage?

My daughter commented that she would rather the latecomer’s luggage was unloaded and that he be obliged to buy another ticket, even if it meant a longer delay to the passengers on board.

Whilst I understand that your daughter was frustrated by the perceived delay, I find attitudes like hers to be the problem with airtravel (or the public in general). A little bit of patience and kindness goes a long way when dealing with other members of the public. The missing passenger may have had some small emergency to deal with that caused him to miss his boarding.

I'd much prefer the minimum disruption to my day and to the airline schedule and the schedule of the destination airport than some petty, punitive, proscriptive policy such as what your daughter suggested.

 

[jb747]

I've wondered about how often passenger and bag don't travel on the same flight. Afterall, surely the security risk is the same for the bag to fly ahead on a non-boarded passenger as it is to follow a passenger as misplaced luggage?

The bags are offloaded. They may not have been in the past, but they are now.

If you have no control over your separation from your luggage (i.e. the airline lost it, and is flying it back to you), then there is no particular risk to the luggage. But, if you manipulated not flying with it, in any way, then it won't be flying. So, late sickness, failure to board, being an cough and being thrown off, or any variation...and it will be coming off.

 

[straitman]

My daughter commented that she would rather the latecomer’s luggage was unloaded and that he be obliged to buy another ticket, even if it meant a longer delay to the passengers on board.

An interesting attitude and I have finally given in and have to ask why :?:

 

[juddles]

An interesting attitude and I have finally given in and have to ask why :?:

To be fair to her, it may be an attitude produced by the late pax - if he was an arrogant snot it may have inspired this.

 

[opusman]

To be fair to her, it may be an attitude produced by the late pax - if he was an arrogant snot it may have inspired this.

A DYKWIA on J*? Seems unlikely

 

[madrooster]

I am surprised that the aircraft pushed back with a no-show's luggage still onboard.

It happens routinely, in the US, every day, every minute.

My bag frequently goes to my final destination ahead of me when flying on standby on AA/US.

The procedure is I ask to standby on x, y, z flights (ie. fully knowing / fully being able to manipulate what flight numbers I standby for). They put me on the standby list, tag the bags and send it off. The bags then go on that flight, irrespective of whether or not I end up getting onto that flight. At the final destination you go to the baggage services office to pickup the bag with your claim check.

In a case where you check in early and there is another flight before yours, to your next destination (eg. routing say LAX-DFW-MIA), they sometimes will send the bag early on an earlier flight unaccompanied. The pax would never know that this has occurred however.

 

[Pushka]

There's surely a difference when airlines push luggage ahead/behind under their control versus when a random passenger doesn't board.

 

[Sprucegoose]

Strangely, on flights like that, missing passengers never have checked luggage.

Not when the financial status of the monarchy could possibly be in a worsened state.......

 

[Sprucegoose]

A DYKWIA on J*? Seems unlikely

They are out there

 

[Sprucegoose]

To be fair to her, it may be an attitude produced by the late pax - if he was an arrogant snot it may have inspired this.

Quite possibly, however airlines are business that run on policy and process on the whole, and this case is not exceptional in this regard. The airline response was appropriate even if the pax was found to be subsequently discovered as being 'bagged'