what has happened to e vouchers?

[Kceips]

I have logged onto accor website for the first time in several months hoping to get a couple of e vouchers with my points. In the past I was able to get vouchers for multiples of 2000 points which I could then use when I checkout at any accor property. I cannot see how to do this on the website any more. Any ideas?

 

[Comoman]

You either need to use your points when booking or you can use your points when checking out.

It's very easy to do. Vouchers are gone.

 

[Kceips]

You either need to use your points when booking or you can use your points when checking out.

It's very easy to do. Vouchers are gone.

Thanks so much - if they can be used when checking out that’s easy!

 

[kermatu]

Thanks so much - if they can be used when checking out that’s easy!

I once used points on checkout and got an extremely bad rate. The hotel (in Melbourne) seemed to do a double conversion to euros. I was in a rush and didn't notice until later. Felt like I'd been gouged.

I have used points for pre-paid bookings in NZ and Australia. Conversion rates OK. At least you know what you are getting.

Limited experience - and maybe I was just unlucky.