What are the biggest pain points at airports for you?

MinMon

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Nov 6, 2026
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3
Newbie to this forum, but a long time aviation professional here...

I'm presenting at a large aviation/travel conference soon. I'm interested in understanding the most common frustrations Australians experience when travelling internationally, both at Australian airports and overseas.
Whether you travel for business or leisure, I'd love to hear what makes your airport experience unnecessarily stressful, inconvenient or frustrating.
A link to a Google form is here:
You can select multiple answers and add your own experiences.

Thank you!
Minna
AirHelp
 
Newbie to this forum, but a long time aviation professional here...

I'm presenting at a large aviation/travel conference soon. I'm interested in understanding the most common frustrations Australians experience when travelling internationally, both at Australian airports and overseas.
Whether you travel for business or leisure, I'd love to hear what makes your airport experience unnecessarily stressful, inconvenient or frustrating.
A link to a Google form is here:
You can select multiple answers and add your own experiences.

Thank you!
Minna
AirHelp
Thanks to the flyers who have replied already!!! More replies the merrier :-)
 
Newbie to this forum, but a long time aviation professional here...

I'm presenting at a large aviation/travel conference soon. I'm interested in understanding the most common frustrations Australians experience when travelling internationally, both at Australian airports and overseas.
Whether you travel for business or leisure, I'd love to hear what makes your airport experience unnecessarily stressful, inconvenient or frustrating.
A link to a Google form is here:
You can select multiple answers and add your own experiences.

Thank you!
Minna
AirHelp
Have completed the response. I don't find that screening is always slow but it is inconsistent- these are lumped together in your form
 
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I agree with @RB it is the inconsistency of security that gets to me.

Also, I did not mention the long lines at check in/bag drop as I usually fly business and have Platinum (OWE) status which gets me special treatment. If not for that, I would have ticked that one.

I also dislike having to get a new app for every single airline.

Once you’ve done your presentation, I think the community here on AFF would be interested in hearing the results of your research about this topic! Welcome to the forum.
 

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