Weird Booking Appears QZW-QZY

[TheInsider]

Had a chat re this with a QF supervisor - he was very surprised to hear about this *phantom* booking. He acknowledged that the booking system sometimes will add a *ghost* route to the itinerary, but never something that says *fictitious point*

Always been the case. The airport codes used are QZW-QZY for Qantas system bookings.

 

[SydneySwan]

Virgin credit bookings always finished with a final segment from HDQ to BVI (Headquarters, TX to Birdsville, Australia) to preserve the remaining credit. It is listed as 9060 miles (in a 737-800!) so I jokingly asked my travel agent to make an ORC claim for me once.

 

[tdimdad]

Always been the case. The airport codes used are QZW-QZY for Qantas system bookings.

First time I spot it. Though, it was the first time in eons when I booked through a QF call centre. When you redeem a GV online, the system automatically purges any pseudo flights out. And a good TA would also clean up the itineraries of any placeholders or marks they've made.

 

[AFF Editor]

A lot of people received unexpected emails on Thursday afternoon advising of a schedule change to Qantas' pseudo flight QF9097. This article explains what this was about:

Qantas' Fictitious Flight QF9097 from QZW to QZY

QF9097 from QZW to QZY, two fictitious airports, is a "pseudo flight" in Qantas' systems. It's used to keep tickets active if they only contain flight credits or gift cards.

www.australianfrequentflyer.com.au

 

[redbatz]

A lot of people received unexpected emails on Thursday afternoon advising of a schedule change to Qantas' pseudo flight QF9097. This article explains what this was about:

Qantas' Fictitious Flight QF9097 from QZW to QZY

QF9097 from QZW to QZY, two fictitious airports, is a "pseudo flight" in Qantas' systems. It's used to keep tickets active if they only contain flight credits or gift cards.

www.australianfrequentflyer.com.au

I received it also - a couple of weeks or so ago now. Was totally confused - ended up contacting Qantas as thought was a scam of some sort. So eventually when I got passed to the fraud dept they told me to send screen shots. A lot of mucking about for me as not so expert in that area on my computer. It was only after I looked up the booking refs and found I had unused vouchers in my emails - although still confused by the email. I then notified them - but still told me that it was not a legit address it was sent from and gave me 3 so called legit email addresses from Qantas ie the emails I received would be scams. I then asked - so why then would they show booking numbers that I actually have on vouchers??? But just told again emails would not have come from Qantas.!
As have since discovered - yes they were from Qantas and that the emails were sent in error etc.
So it seems even their fraud team didnt even know the emails actually were from Qantas and they
must also use other addresses the fraud team are unaware of??!!