Can someone help me out here in regards the Velocity website?
I am looking for a statement as to when my status credits have previously expired ( I can see my current and future points)
I have just had a trip from January credited to my account (!) and it should have taken my up over the 1000 points. Since then, however, I've had some points expire and that is no longer the case.
I'd like to raise hell at Velocity over this but need to get my facts straight first. So, any idea where I can find this information on the website?
Thanks!
I am looking for a statement as to when my status credits have previously expired ( I can see my current and future points)
I have just had a trip from January credited to my account (!) and it should have taken my up over the 1000 points. Since then, however, I've had some points expire and that is no longer the case.
I'd like to raise hell at Velocity over this but need to get my facts straight first. So, any idea where I can find this information on the website?
Thanks!
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