We have been stuck in Auckland and been cancelled twice, first on the monrning of the 13th, then today the 14th. now booked for the 15th late evening. Frustrating as AirNZ, Emerates etc are flying. Sunday note on hold for 4 hours in total - inlcuding half hour on Aussie based mobile - like to see the bill when it comes - responding to SMS cacnelling with no info on the website. last nite 3 hours on hold, to be told "how long is a piece of string", they don't know if added services will be scheduled, don't know if larger aircraft will be scheduled, told to watch the news.
Formal complaint on its way QF - really annoyed with their lack of information - can sympathise, but come on guys, put yoursleves in our posy as well, give out info rather than just rebooking on first available and then basically piss off.