Virgin website pricing issues to Auckland?

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andrewpf

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Mar 26, 2012
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OK, maybe I'm going crazy, or its some one off quirk.... but I just priced Sydney - Auckland, return in Economy on the Virgin website. The two flights I selected (outbound and inbound) cost $269.28 and $250.78 each ... however the total listed is only $440.06 (including taxes), instead of $520.06. I went through to the payment screen, and it still only listed $440.06. I fiddled around with a few different searches, and it seems to be an issue specific to Auckland flights?

I'm not complaining; I'm just wondering what is going on? Is this a common issue with the website; am I missing something obvious?

Also, I did I quick price comparator on the dates and times; Qantas was around $550 (so roughly similar to how the two Virgin flights should have priced); while Air NZ priced at $403 (closer to the cheaper price, albit without bag/food etc). If Virgin were intending to sell for the $440 to be competitive with Air NZ though, their search needs to show the right prices; it was only by chance I just selected the two flights and they priced together cheaper than what they should have (assuming that is what is going on).

VA Booking quirk.png
 
Not really sure what's going on there! But I don't think it's the first time the VA website has had a pricing glitch.
 
I'm wondering if it is a promo relating to round trips?

Having said that, earlier this week I booked a MEL-AKL-MEL trip and didn't notice anything strange. Nor on previous bookings.
 
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I just had another play with the website - it is still doing it; not just Sydney to Auckland also on flights from Melbourne and Brisbane to Auckland. Only for Getaway fares.

I mean, it does say "Pricing breakdown for individual flights is indicative, please see the shopping cart for the total price once all flights are selected" ... but it makes it harder to search for flights since they display individual prices until you select your outbound and inbound trips 🤷‍♂️
 
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